I really want to say good things about this hotel because when we aired our concerns about our room the staff were incredibly obliging. But I wouldn't recommend staying here unless you had a room on the top - fifth - floor. We were on the fourth and when we entered the room were disappointed to find that while we had booked and paid for three guests the room was only set up for two. There was a window in the room but this looked out onto a wall and a water heater, and had "blurry contact" over the glass - a bid to obscure the view, I can only guess. However, that was the least of our worries. The bathroom had no ventilation and the room was so stuffy and hot! Added to this, during the night there was a thudding noise coming from the wall right near our sleep deprived heads! It was intermittent, we guessed it was water pipes knocking, but enough to keep us awake. To the hotel's credit when I called down to reception the next morning the staff were very obliging and after offering a fan for the stuffiness, when told about the noise, they offered to change rooms for the second night of our stay. I must admit the second room was a massive improvement, however, I doubt that you would pay the same tariff for this room as the other. Two problems with the second room - no remote for the TV in the bedroom area so we couldn't watch movies in bed - just what we wanted after a full day of shopping - and the bathroom wasn't overly clean - no hair or anything, just a bit grimy and, curiously, apple stickers at the top of the back of the toilet door. Very curious! Don't think we will be booking here again, sorry :(
- Official Description (provided by the hotel):
- Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more less
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- Also Known As:
- Accor Grosvenor Hotel