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“Don't want to leave!”

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Art Series - The Olsen
Ranked #30 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 7 April 2012

We are checking out later today and I don't want to leave this fabulous hotel in this great location. We are staying with our two kids (8 and 6) in a twin queen and the accommodation has been perfect. The kitchenette has been really useful and the pool has been a big hit. We had a lovely dinner in the Spoonbill restaurant last night and was pleasantly surprised at the prices (but this could jus be coming on the back of Sydney where we found eating out to be very expensive). The service in the hotel has been incredibly good - helpful, efficient and very friendly. One lovely touch was a canvas and paint set for each of the kids - coolest welcome gift of anywhere we have stayed.

We would love to stay here again and highly recommend it. As one person noted you feel like you are in a boutique hotel with 10 rooms, not more than 200.

  • Stayed: April 2012
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Thank LesleLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,468 - 1,474 of 1,775 reviews

Reviewed 6 April 2012

This place is far the best of all the hotels i stayed in Australia.
the hotel have 250 rooms and you feel like they have 10 rooms. Why, because the service at the reception is so good that you will not have people waiting like the other big hotels.
Special thanks to Elia, Johnson and a young lady in the bar from Ireland who prepare for me the best Bloody Mary i ever had.
Keep going guys i love the way you are making this place so special

  • Stayed: March 2012, travelled on business
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Thank SAYA72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickGouin, Front Office Manager at Art Series - The Olsen, responded to this reviewResponded 30 April 2012

Thank you for your review, it's great to see such a rave review of our staff. We are a larger hotel, but our aim is to be as personable as we can. When it comes down to it, every guest should be made to feel special. We are glad that you found this to be the case, and we have made special mention of Elia and Johnson at our staff meetings. Thank you for mentioning them and others.

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Reviewed 3 April 2012

We spent three nights here, having previously stayed at the sister hotel The Cullen. Apart from the art and comprehensive information about the artist, the location is terrific - right where you want to be on Chapel Street - and like The Cullen, the rooms were fantastic and thoughtfully and elegantly appointed. I lingered over a perfect coffee and The Age at Spoonbill on Sunday morning while waiting for a friend I hadn't seen for 10 years.

But I think we were most impressed by the staff: cheerful, helpful and patient and very happy to ensure we had a memorable experience. I left a bottle of recently acquired expensive perfume in the room and the staff were only too willing to assist in its safe return to me. They very quickly and very willingly solved the problem and dispelled my upset at my silliness.

It's easy to give negative feedback about your stay but it's just as easy to give postive feedback. We thorougly enjoyed ourselves and would definitely recommend The Olsen.

  • Stayed: April 2012, travelled as a couple
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Thank Deborah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

Stayed there for 2 nights loved the hotel loved the location. Rooms are decent, toilets are an interesting take on the hospital toilet.

  • Stayed: October 2011
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1  Thank seanleec180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2012

Perfect location for those wanting to stay in the shopping area of prahran and toorak.
Great show, restaurants & cafes in every direction.
Hotel was nicely designed, rooms a bit small (well ours was)
Service was great.
Restaurant and ground floor ... Dumplings ... Was just ok! Better options in Melbourne.
Enjoyed our stay. Thank you

  • Stayed: January 2012, travelled as a couple
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Thank Liz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

This was our second stay at the Olsen and it will not be our last!
November 2011 and March 2012. Both times friendly staff throughout the hotel, great breakfast and coffee and a suitable gym and quirky pool.
Close to fabulous shopping, Melbourne CBD by tram or taxi, or hire a bike from the hotel and ride into town along the Yarra.

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  • Stayed: March 2012, travelled as a couple
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Thank skime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

Over the summer, we stayed at the Olsen for a romantic night away. When we arrived we found some wine and chocolate in our room with a card which was awesome.
We found the service of the staff to be top class. The head concierge, Brendan gave great advice about dining and entertainment for the night, and even organised transport. My boyfriend, forgot his shoes for dinner, after calling down and talking to Brendan he was given shoes to borrow from Michael one of the other concierge's.This saved our night! :)
The restaurant had great food and the bar staff gave great suggestions about what to drink. Prices were fair. The room was very nice, the bed in particular was really comfortable. Overall stay was enjoyable.
Will stay there agin for sure

Amy

  • Stayed: February 2012, travelled as a couple
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3  Thank Amy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickGouin, Front Office Manager at Art Series - The Olsen, responded to this reviewResponded 30 April 2012

It's so nice to see that you had a romantic time with us at The Olsen, we do try to make those special occasions that bit more special. Thank you for mentioning the service of Brendan and Michael. Although this isn't the norm, it is all part of the extra steps we take to make sure people have a great experience. Thank you for your review, and we look forward to seeing you again soon.

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Additional Information about Art Series - The Olsen

Address: 637 - 641 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Melbourne
#9 Business Hotel in Melbourne
#27 Romantic Hotel in Melbourne
#28 Family Hotel in Melbourne
#29 Luxury Hotel in Melbourne
Price Range: $157 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Art Series - The Olsen 5*
Number of rooms: 229
Official Description (provided by the hotel):
Set on Melbourne’s prestigious Chapel Street, The Olsen Hotel offers travelers premier South Yarra accommodation with 229 elegant five-star suites that are infused with the lyrical works of revered Australian Landscape artist Dr John Olsen. Breathtaking mural and sculpture greet you on arrival and large prints adorn all hallways and suites. This boutique Melbourne hotel is complimented by a day spa and two delicious restaurants; you will be reveling in the Art of [Creature Comforts]. At The Olsen Hotel, one can sleep soundly on Art Series Signature bedding, plunge into the spectacular glass bottom pool with Chapel Street shoppers below, work out in our state-of-the-art gymnasium or step out for some retail therapy. These South Yarra accommodations offer plentiful natural light and are thoughtfully appointed with 42” flatscreen televisions, wireless internet access and complete kitchenettes.For a longer stay settle into an exclusive art inspired residential suite.Olsen is regarded as one of Australia’s greatest living painters and won the Archibald Prize in 2005 for his portrait Self Portrait Janus Faced.Experience Olsen’s charm, wit and passion for life. ... more   less 
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Also Known As:
Art Series - The Olsen Hotel Melbourne

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