A friend and I stayed two weekend nights and, as an Intercontinental Ambassador, the expectations were high. As sometimes happens, a bad start at reception can raise the antennae for the rest of the stay. While we enjoyed many aspects of the hotel and generally the staff were capable, it was just the little things. Lack of Ambassadador recognition, both on arrival and in room, returning from a day out at 3.15pm to find the room still not serviced; as they say, we often disappoint the ones we care most about! Would I return? Maybe, however I've never found Intercontinental in Australia quites matches it's global peers. Grossi's adjoining restaurant is certainly worth a visit; book ahead!
- Official Description (provided by the hotel):
- Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Melbourne The Rialto Hotel Melbourne