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“Excellent!!!!”
Review of Citiclub Hotel

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Citiclub Hotel
Ranked #151 of 161 Hotels in Melbourne
Reviewed 15 October 2016 via mobile

I stayed here for my hens last night as a place to get ready and crash once we were done. We stayed on level 7 which was great because I couldn't hear the club downstairs which was great when all I wanted was sleep. The room was clean and neat, only downfall was the fan either didn't work or I didn't know how too. This is a great hotel for the price and if you only need a place to sleep :)

Stayed: October 2016, travelled with friends
Thank traveller2787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this reviewResponded 30 October 2016

Thank you so much for taking the time to review our Hotel. We are delighted that you enjoyed your stay, it's always great to receive positive feedback that let's us know we are providing a good service.
We look forward to seeing you in future.

Thank you
Citiclub

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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69 - 75 of 329 reviews

Reviewed 13 October 2016 via mobile

We could not fault this hotel, we had 7 huge windows in our room each.giving us.views of the city. The staff were very friendly and helpful, the location fantastic and the breakfast yummy!!
The nightclub was open on the Thursday night. No music could be heard from our room.

Stayed: October 2016, travelled as a couple
Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this reviewResponded 30 October 2016

Thank you so much for taking the time to review our Hotel. We are delighted that you enjoyed your stay, it's always great to receive positive feedback that let's us know we are providing a good service.
We look forward to seeing you in future.

Thank you
Citiclub

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2016

First the good: I was able to get into my room at 7.30am. It was a good size and bathroom was fine. Thursday night was a dream..
Now I was warned on arrival that Friday & Saturday nights there was a night club in the hotel.
BUT I did not expect that to be a problem on the 5th floor.
It was.
The whole place was throbbing until after 2am both nights. I can sleep through just about anything.
NOT THIS.
God knows what it was like lower down.
All I can say is avoid this hotel on weekend nights like the plague.

  • Stayed: September 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
2  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this reviewResponded 30 October 2016

Thank you for taking the time to review our Hotel. All rooms are advertised with the “highly elevated noise levels” nite club opens every Friday & Saturday nights and Public holidays eves. We thank you for comments and we will endeavour provide better service
Thank you
Citiclub

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Reviewed 17 September 2016 via mobile

Omg night club noise no disclaimer we were on the 6th floor and it blasted all night. If we knew there would have been NO way we would have stay there.

To add insult to our stay no hot water. Unbelievable disappointing all round.

The entrance and hallways are grubby, smelly and need a refurbishment.

Stayed: September 2016, travelled with family
1  Thank DiTerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this reviewResponded 18 September 2016

Thank you for taking the time to review our hotel. We value your feedback and regret that the accommodation provided did not meet your expectations. We check our rooms daily for any maintenance issues and such faults as these, if missed are rectified once bought to our attention. The presence of the onsite nightclub means that noise levels can be highly elevated on weekend and public holiday eves.
Midweek private functions may also affect noise levels. Please choose carefully as there will be no refunds or further discounts.

Thank you again for your review

Thank you
Citiclub

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Reviewed 11 September 2016

I was stay here 4 nights and it's not noise like as some people comments.

Hotel staff so friendly and helpful. This hotel good location, many shopping mall and restaurant near here.

Room clean but bed not clean.

  • Stayed: September 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank NinhVN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this reviewResponded 13 September 2016

Thank you so much for taking the time to review our Hotel. We are delighted that you enjoyed your stay, it's always great to receive positive feedback that let's us know we are providing a good service.
We look forward to seeing you in future.

Thank you
Citiclub

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2016 via mobile

When people say the night club noise is distracting PAY ATTENTION TO THEM. We stayed on the top floor of the building, yet the noise from the nightclub next door was distracting to the point of stopping you from sleeping, and we are used to a fair bit of noise given we live in Sydney CBD. I really think they should warn you of this, but the first we heard of it was when they mentioned it at check-In - showing they are aware of it, but chose not to mention it on their website.

Stayed: September 2016, travelled as a couple
2  Thank cccaaammm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this reviewResponded 13 September 2016

Thank you for taking the time to review our Hotel. All rooms are advertised with the “highly elevated noise levels” nite club opens every Friday & Saturday nights and Public holidays eves. We thank you for comments and we will endeavour provide better service
Thank you
Citiclub

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016 via mobile

I stayed here for work for two nights as I was attending a conference in the hotel. It was a Monday and Tuesday night stay so the nightclub wasn't an issue. For the price it's a great location near Bourke Street mall, shopping and lane way cafes and restaurants. The room was small but clean and comfortable. I had a room at the back so the window was frosted. Staff were friendly and helpful. Definitely value for money if you're on a budget and not looking for fancy.

Stayed: August 2016, travelled on business
Thank Azzrielish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this reviewResponded 13 September 2016

Thank you so much for taking the time to review our Hotel. We are delighted that you enjoyed your stay, it's always great to receive positive feedback that let's us know we are providing a good service.
We look forward to seeing you in future.

Thank you
Citiclub

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citiclub Hotel

Address: 113 Queen St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
Ranked #151 of 161 Hotels in Melbourne
Price Range: $96 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citiclub Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
Conveniently located in the heart of the Melbourne CBD, there are an abundance of activities around Citiclub Hotel. From shopping on Bourke Street Mall & Collins Street to outdoor dining along Southbank or the stunning Docklands. Only minutes from Melbourne's main attractions such as: Federation Square, Melbourne Aquarium, Etihad Stadium, MCG, Melbourne Observation Deck, Queen Victoria Market, Crown casino, shopping precincts and much more. Located within the CQ Melbourne complex, all your business, conference & leisure needs will be looked after. Our facilities include: Lanai Bar & Restaurant, CQ Bar and CQ Functions. Please note that Citiclub Hotel is a non-smoking property. There are no smoking rooms or areas within the building. Due to CQ Nightclub being open on Friday and Saturday nights and Public Holiday Eves, our rooms will be subject to highly elevated noise levels. We also have private functions which may run midweek and may also affect noise levels. Please choose carefully as there will be no refunds or further discounts. Staying at Citiclub Hotel Melbourne does not include club/bar entrance. All patrons are required to line up in an orderly manner and pay entrance fees. Entry is subject to security approval. Upon check-in, all guests are required to present a current photo ID as well as a valid credit card for a pre-authorisation swipe of $100 (Card holder must be present on check in. Funds must be available to be approved). NO CASH BONDS accepted. ... more   less 
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Also Known As:
Citiclub Hotel Melbourne

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