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Reviewed February 4, 2017
for a stay in December 2016
Date of stay: December 2016
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
10 Feb 2017
Great to hear that the apartment fitted their needs "perfectly". Somewhat confusing that they are complaining about the "handicap" (or "disabled" as referred to in Australia) "issue". They confirmed with us that there was a lift. They did not state that they were "disabled" and did not have wheelechairs when they arrived. They did not mention any issues in the month they stayed there except than reporting a broken lock - which was fixed at out-of-hour tradesman prices on a Sunday. We are unsure what they mean by "dust bunnies" and can only assume they "gathered" in the time they were there. We have never had a negative commment about the cleanliness other than it being extremely clean - which it is! And yes we did allow them to stay an extra day at no charge, although this meant changing other arrangements re cleaning etc. A disappointing and surprising review -
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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