My wife and I stayed as a birthday gift from our family. As a long time Honours member I’ve stayed in many Doubletrees and Hilton’s and this one ticks all the usual boxes. Friendly staff, good room, great bed,perfect location and reasonable rates. The river views are perfect and walking to anywhere in the CBD from here is easy.
However, just a couple of constructive comments if I may :
1. The light switches in the room do seem fairly difficult to operate and a bit hit and miss as per other comments.
2. The restaurant location is perfect with panoramic views of the river, but why only one little coffee machine in a small alcove of the restaurant that gets jammed in busy times. In all other Doubletrees, the staff serve filter coffee to guests at their table.
3. The serving process in the hot food area of having to lift lids off the pans while serving your food on to the plate is cumbersome. The space is so tight there’s no where to put the lid while you’re holding your plate with one hand and serving with the other.
Overall a super place that offers good value with a perfect location. We will be back guys, especially if you do something about the coffee service. Thank you for a great weekend.
- Free Wifi