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“Rude staff, dirty rooms and beds” 2 of 5 bubbles
Review of Billabong Backpackers Resort

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Billabong Backpackers Resort
Ranked #20 of 59 Speciality Lodging in Perth
Halifax, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Rude staff, dirty rooms and beds”
2 of 5 bubbles Reviewed 23 February 2012

Stayed at billabong for a week at the beginning of february. The staff were rude and so unwelcoming, I don't think any of them wanted to be there or any guests to be there to be honest. The rooms were not clean and ours had quite a few cockroaches and the sheets were covered in stains, the only good thing was there was an ensuite to each 4bedroom dorm though this wasn't cleaned once in the whole week we were there. The room was 'cleaned' by the bin being emptied every day. The kitchen wasn't geat and, definitely not big enough for the number of guests. I didnt dare go in the pool even thin I did see other people in it. It wasn't too far from the city centre so the location was good and a easy walk. Overall I wouldn't ever stay here again or recommend anyone else to either!!

  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Globetrotter2011_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Vancouver
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 15 February 2012

It was perfect to organize our stuff as we were leaving Perth and heading home. The place is filled with typical backpackers - aka loud British people drinking the cheapest beer all afternoon - but overall the place has all you need from the proximity to a zillion restaurants, decent beds and prices within the range.
I think that all backpackers are dirty to some extend so this one wasn't any different.
All together it was alright.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thim0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundalk, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 February 2012

I would almost advise this place to be burnt down. The staff were actually offensive to me upon checking out. Extremely rude and unfriendly. The room where I shared the people where all smoking weed in the room and one guy was urinating on the floor. I checked out and stayed in the Witches Hat. It is 1 million miles better. Go there instead. THE BILLABONG is the most HELLISH PLACE ON EARTH!

  • Stayed February 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Weekendwarrior404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Perth hotels

Belfast, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 25 November 2011

Really far away from nightlife. The atmosphere was boring and there were no togetherness among the people. Private dorm was ok and we had our own balcony. The kitchen was dirty but the continental breakfast was ok. Nothing else to say really, the hostel just was that dull.

  • Stayed October 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 16 November 2011

This is really big 150 beds ! The kitchen is really dirt and you have to ask the recepcion if you need plate, fork, spoon (...) the kitchen is empty !
The laundry part is also dirty ! room are small and bed old and not very comfortable.
The recepcion is ok but still impersonal. The room area is nice with the bbq.
A lot of noise so if you want to sleep well it's not a good idea to stay here.
Is about 15 walking from the city center

  • Stayed November 2011, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank charlotte021184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 28 September 2011

This worst backpacker inn that I ever stayed during my visit to Western Australia last 2 weeks. Imagine you need to change your own bed by removing the previous occupant's dirty bed sheet and blanket! and not one time but 3 times (we had some confusion with the current occupant) sigh.. so sad... The room is so messy when we walked into it. We thought we gotten the wrong room but when we checked with the reception and they insisted that we got the right room... And just gave us some clean bed sheets and asked us to changed ourselves.. We wanted to change hotel at that time but we are too tired coz we have been travelling from Albany that day. Anyway, we were stuck with that hotel for 3 nights. Just thanks God that we have 2 understanding room mate, so we can have some peaceful sleep during our nights there.
And we saw one of the occupant were so drunk until he just sleep at the corridor of the rooms- half naked. That was really depressing scene coz the management didn't do their job properly...

Room:- Extremely dirty and messy...
Toilet:- So dirty and no housekeeping to clean it..
Kitchen:- The worse I ever seen in my life. Smelly and messy
Laundry room:- Dirty and very messy.
Reception services:- Rude and not helpful..

No recommended ...

  • Stayed September 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Erinxhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 12 September 2011

each dorm room has its own bathroom which is so nice rather than bringing all of your things down the hall with you, it is quite clean, lots of people living in the hostel. nice social areas, the pool was closed when i was there. the other guests made it excellent! the location isn't great, long walk from tourist centre through a not great part of town.

  • Stayed July 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Grenny18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Billabong Backpackers Resort

Property: Billabong Backpackers Resort
Address: Billabong Backpackers 381 Beaufort St, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Free Breakfast Free Parking Swimming Pool
Hotel Style:
Ranked #20 of 59 Speciality Lodging in Perth
Price Range (Based on Average Rates): $
Hotel Class:2 star — Billabong Backpackers Resort 2*
Number of rooms: 56
Official Description (provided by the hotel):
Billabong Resort is the best in budget traveller accommodation in Perth. It's perfect for backpackers, families or anyone visiting Perth on holidays or business and looking for a budget option. The Billabong has just completed a major renovations and has two floors of brand new rooms that are the best in Perth. We have dorms, private rooms and even deluxe double rooms that are like a hotel room but at a fraction of the price! ***Just voted Best Backpackers in Western Australia 2015*** Some of the facilities available are private bathrooms in all rooms including dorms, Air-conditioning, swimming pool, female only dorms, free parking, free breakfast, laundry, tour desk, WIFI, internet cafe and many more. Located on the funky Beaufort St it's a short walk to cafes, restaurants, bars and the centre on the city. Billabong is the ultimate in traveler accommodation. ... more   less 
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Also Known As:
Billabong Hotel Perth

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