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All reviews sky tower great location chocolate fountain valet parking buffet breakfast queen street new zealand free wifi central location harbour view hotel restaurant nice room mini bar late check inner city comfortable stay comfy bed
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Reviewed October 29, 2018

When visiting Auckland I make sure that I stay at Rydges Auckland. Apart from the consistently high levels of customer service ranging from the check-in to F&B, I find Rydges Auckland frequent guest recognition to be one of the best of all the hotels in the Auckland CBD. On my most recent stay a few days ago the hotel once again delivered on all key aspects of the hotel experience. The staff all go to great efforts to ensure customer satisfaction is exceeded every time. For someone who is a frequent guest of the hotel such as myself and a member of their PGR loyalty program, that is very important.. Highly recommended.

Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Auckland, responded to this reviewResponded October 31, 2018

Thank you Andrew S for your ongoing support and kind comments. The team and I were thrilled to receive your feedback and we look forward to welcoming you back to the hotel on your next stay in Auckland. Kind Regards, James Billing

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Reviewed October 28, 2018

Travelling for work, the hotel was surprisingly close to my work but also very close to good restaurants and a dairy. I felt safe arriving in the evening and room service arrived quickly - when they advised it would. Checking out in the morning was efficient.

Room tip: Lovely clean and quiet.
Date of stay: October 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank LeeMG007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Auckland, responded to this reviewResponded October 31, 2018

Thank you LeeMG007 for your kind comments and review. The team and I look forward to welcoming you back to the hotel on your next overnight stay in Auckland. Kind Regards, James Billing

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Reviewed October 28, 2018

In a great location for exploring Auckland. The Sky Tower is on the door step, the rooms are spacious - we were upgraded to a room with a view. There is a lovely coffee shop in the foyer where we had breakfast. We couldn't fault anything.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank pedderz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Auckland, responded to this reviewResponded October 28, 2018

Thank you pedderz for taking the time to share your experience. The team and I truly appreciate your kind comments, especially the team in Barista on the corner. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing

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Reviewed October 26, 2018

Not a bad location, staff did what they had to to get the job done, however no one was a standout for good or bad. The included buffet breakfast was ok, room size was adequate, bathroom cleanliness was very average as floor and bathroom didn’t look like they had been cleaned. The added valet parking charge was a surprise as this cost had not been mentioned on checkin.

Room tip: Ask for room with view.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank 22griswalds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Auckland, responded to this reviewResponded October 27, 2018

Thank you 22griswalds for taking the time to share your experience. I am sorry that your stay with us was just satisfactory, we do pride ourselves on ensuring our guests are thrilled once they stay with us. I will follow up on your comments around the cleanliness and ensure that we continue to mention to people on check in the cost of valet parking. It is listed on the ticket we hand to the guest but I can accept the small print is perhaps very rarely read and the team have been trained to make a point of mentioning this. We do hope we can welcome you back to the hotel in the near future. Kind Regards, James Billing

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Reviewed October 25, 2018

The service was extremely efficient and friendly. The cleanliness of the hotel was excellent. The breakfast at the restaurant is excellent. The bar and coffee area are very welcoming. The concierge did a great job of getting our vehicles in and out of parking as required.

Date of stay: October 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank shawly4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Auckland, responded to this reviewResponded October 27, 2018

Thank you shawly4 for your kind comments and review. I have personally thanked the team in concierge as well as The Cut Restaurant. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing

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