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All reviews spa bath marine parade city view sea view room king size bed top floor spacious room across the road national aquarium great room ocean front lovely balcony first floor serviced daily would stay here again reception staff heat pump
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Reviewed August 17, 2018 via mobile

We stayed for one night and it was nice tidy and spacious.
It is in good walking distance to the town center and restaurants.
But the only down fall to the room is that the ones above us you could hear the Jets to there spa bath going and it's was going on to 11pm.
Besides that I enjoyed my stay here

Stayed: August 2018, travelled with family
Thank ShayleneM10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoreline N, Manager at Shoreline Motel Napier, responded to this reviewResponded September 3, 2018

Thank you for the feedback. We apologise that your experience was impacted. We have looked into it made required changes so that you do not face the same issues. We are also in the process of renovating and updating our rooms and hope to host you again to provide you a better experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 16, 2018

The location of this motel was amazing. On the balcony you look out over Napier's busy waterfront. It was only a short 5 minute walk to the National Aquarium of New Zealand which was an added bonus and was only a short 2 minute drive or 8 minute walk to Pak n Save. We got a Studio, Sea View Room and it was incredible. The layout of the room was great and the jetted tub was an added bonus. The kitchen had all of the basic amenities needed to cook in room meals. We arrived two hours early and were able to check in without any hassles. I would definitely recommend this property to family and friends and I would stay here again.

Room Tip: Ocean View Room with a Jetted Tub
  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 12Monique-nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoreline N, Manager at Shoreline Motel Napier, responded to this reviewResponded September 3, 2018

Thank you for the review and rating. We hope to host you again and appreciate your time.

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Reviewed August 16, 2018 via mobile

Nice place but outdated and requires a facelift and new beds. Abit soft for our liking.

Well serviced rooms with everything we required.
Friendly service on check in.
Amazing sea views and location right on the beach front.

Stayed: August 2018, travelled with family
Thank NikiD374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoreline N, Manager at Shoreline Motel Napier, responded to this reviewResponded September 3, 2018

Thank you for the review . We hope to host you again and appreciate your time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 10, 2018

lovely room with a view and great hot spa bath BUT due to having the drainage from the spa bath beside the bed we heard gurgling all night from the upstairs room (more so at 3 in the morning). Nice friendly staff and tidy clean room tho

Room Tip: ocean view is great but make sure no one above you uses the spa bath after 10pm!
  • Stayed: August 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Dianne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoreline N, Manager at Shoreline Motel Napier, responded to this reviewResponded September 4, 2018

Thank you for the feedback. We apologise that your experience was impacted. We have looked into it made required changes so that you do not face the same issues. We are also in the process of renovating and updating our rooms and hope to host you again to provide you a better experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2018

The motel was warm, cosy and comfortable. It could do with a bit of a decor refresh but that didn't take away from anything really.

I had a lovely super duper king bed which was lovely and cosy and there were plenty of extra blankets and pillows which was great for the cold cold cold winter nights.

Heating was great with a heat pump and a small fan heater.

We had a 2 bedroom room which was perfect. The Spa bath was amazing! Shower was good too, good heat and pressure but it was a bit short!

Location was great and easy to walk everywhere which was great.

Would stay here again!

Room Tip: Close to town
  • Stayed: June 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Charlette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoreline N, Mkt. & Admin. Coordinator at Shoreline Motel Napier, responded to this reviewResponded July 5, 2018

Thank you for the review and feedback. Hope to host you again. We appreciate your time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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