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“Must try harder”

The Exchange Bar & Brasserie
Ranked #66 of 229 Restaurants in Napier
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed April 10, 2017

Our 2nd night in Napier and we chose to dine at the Exchange Brasserie as we have enjoyed dining there previously. Noticed a change as entering with new walls and doors at bar / restaurant. Waitress advised there would be a 30minute wait, so we leisurely read menu. When we asked what cut the "Wakanui Blue Rib" was, we were informed it was a rib eye steak. It was not, it was scotch steak. The menu said it was accompanied with shallots, mushrooms, pickles and truffle paste. Priced at $40.00 we foolishly thought this would be a portion of mixed veg as described, but it was just a hint on the side of plate. Not a complete meal. The waitress did not advise of this & did not ask if we wanted a side order of potatoes &/or veg, which ranging from $8 - $12 each would have made the steak meal ridiculously expensive. To top this off both the steak & other meal ordered arrived luke warm. When we let a waiter know he send another waiter to tell us the reason our meals were not served hot was that the steak had to rest & this is normal! Not acceptable, must try harder.

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Thank A D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 68 reviews

Reviewed October 7, 2016

We arrived at 7 and we ended up eating our entree at 9.20. Our main took just as long. Great food but unfortunately it to way too long to get our meals.

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1  Thank Michelle E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 29, 2016

We had a lovely meal, and the service was great too. Menu was varied and interesting and all both looked and tasted fantastic. The steak was cooked to perfection. I particularly enjoyed the spinach side salad with the pine nut salsa - taste combination blew me away!

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1  Thank Ngutunui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 30, 2016

Had a very good meal here . Great service and friendly . Has a really nice ambience and the Wine selection is very good also .

1  Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 18, 2016

Food was great, coffee was lovely! Will definitely come back for more. Thanks for the lovely service.

1  Thank Ky83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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