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All reviews christchurch airport new wing international antarctic centre on demand an early flight free shuttle shuttle service countdown supermarket hire car new zealand after midnight last night next morning one night stay bed was comfortable the ground floor convenient location
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Reviewed November 18, 2017

We stayed twice at the Sudima- first on our arrival to Christchurch at midnight. A quick shuttle pick up, and efficient check in and we arrived in our room within minutes. Booked prior, our standard room contained 2 double beds, was clean and well furnished. Enjoyed a great night.
On our return to Christchurch 5 days later we booked the Sudima again at short notice. Paid nearly 50% more for a shabby, tired room overlooking the car park. No comparison to our first visit.
So, not sure how to rate. Maybe check out the room if you can. Very hit and miss.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank Zilhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IftiHussain, Manager at Sudima Hotel Christchurch Airport, responded to this reviewResponded November 19, 2017

Dear Zilhills

We appreciate that you took time to write about your recent stays with us as it is through feedback such as yours that we can constantly improve on our service and products. We apologise that the room you had on your return stay did not quite meet with your expectations. We hope you will return to stay again and if you had the same experience, please feel free to request a viewing of other rooms that may suit you better.

Regards

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Reviewed November 18, 2017 via mobile

Sudima is a nicely appointed and clean hotel just 5 minutes walking from CHC. We arrived late so didn’t try the restaurant but it certainly looks like a great menu and we saw many business travelers dining there. Also a benefit is the nearby shopping area with grocery store and a half dozen various restaurant options.

Staff was very friendly. Overall an above experience at an airport hotel.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank tripstee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IftiHussain, Manager at Sudima Hotel Christchurch Airport, responded to this reviewResponded November 19, 2017

Dear Trip B

Thank you so much for your kind words. We are pleased to hear that you had an enjoyable stay. You are right in that we have a great summer menu and we hope that you will have the opportunity to try some of the items in there on your next stay.

Regards

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Reviewed November 17, 2017

Sudima Hotel is perfectly located with a short walking distance (7 min?) from the Christchurch Airport terminals. In case it rains: the hotel also offers a complimentary shuttle service :-)
Rooms very nice, absolutely clean, larger than average, fridge w/ ice compartment, with small desk :-)

Just be aware that the hotel seems a bit stressed in regards to administrative services: eg, it took 2 phone calls plus an email for the hotel to find my prepaid booking details.
And on checkout I received the VAT invoice of another guest ... all a bit unusual ...
Thus my service rating is "poor", based on the admin experience.
I trust that other service areas would attract a far better rating (eg, restaurant), but I had no meals there.

Apart from that, this is a very convenient place for the tired traveler to catch a good sleep :-)

Date of stay: November 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Uhuru966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IftiHussain, Manager at Sudima Hotel Christchurch Airport, responded to this reviewResponded November 20, 2017

Dear Uhuru966

Thank you so much for giving us feedback regarding your recent stay. Please accept our apologies on the glitches you encountered during check in and check out, there are a few new team members who are undergoing training but that is no excuse. The processes should be smooth on your next stay, we hope that will be soon. We are pleased to hear though, that you liked our location and room.

Regards

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Reviewed November 9, 2017

Being our last stop after 2 weeks in NZ this was an excellent place to end our tour. The Acheron restaurant and bar provided good tucker and drinks. Our room was a very roomy, clean, comfortable experience. On the following day our flight to Perth was mid afternoon so we took advantage of walking to the nearby International Antarctic Centre where we were entertained for a couple of hours.

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Pierre664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IftiHussain, Manager at Sudima Hotel Christchurch Airport, responded to this reviewResponded November 15, 2017

Dear Pierre664

Thank you so much for taking time to write about your recent stay. It is always great to hear from a happy guest. Thanks too for the note about our Acheron Restaurant & Bar, our Executive Chef and his team had designed the menu to entice the palate of the greater cross section of our guests and prices are competitive with nearby eateries. Good idea about visiting the Antarctic Centre, there are lots of activities and you learn about the Antarctic without having to actually go there. We all look forward to welcome you back again, hopefully that will be soon.

Regards

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Reviewed November 7, 2017 via mobile

We had a meal with a family member who was staying the night before flying out very early.
The food was wonderful. The staff good. My only complaint would be the lack of decoration or atmosphere in the restaurant.
It wasn’t a cheap place to eat, but lacked atmosphere.

Date of stay: November 2017
Trip type: Travelled with family
Thank April J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IftiHussain, Manager at Sudima Hotel Christchurch Airport, responded to this reviewResponded November 8, 2017

Dear April

Thank you for giving us your feedback on your dining experience here and we really appreciate the 5 green bubbles. Your comments will be passed on to the Chef, I am sure he will be really pleased. We have taken your observation about the restaurant décor on board. Do come back soon.

Regards

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