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All reviews steep hill one bedroom suite full kitchen washer and dryer town centre free wifi room service third floor uphill walk underground parking dining table superior room laundry facilities new zealand lake view road noise living area
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8 - 13 of 966 reviews
Reviewed July 13, 2018 via mobile

The only thing going for it is the walking distance to city centre. The room we had lacked cleanliness. Bathroom was just appalling! The room was small and service was bad. Do not recommend this place.

Stayed: July 2018, travelled with family
Thank Kelly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, Manager at Scenic Suites Queenstown, responded to this reviewResponded July 19, 2018

Dear Kelly N,
Thank you for your review. Please accept my sincere apologies that the hotel did not meet your expectations. We expect our team here to take feedback of any nature seriously and pass on to management so we are able to rectify.
Kind Regards
Sunil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 6, 2018 via mobile

We had a rather long stay here for about a week and were first given a room on the first floor with no view (just a bush). We asked the reception for a better view (as the hotel name is Scenic Suites) and were moved to a larger upgraded room with a great view of the remarkables. Service was great and the room was very well maintained and cleaned. A great place to stay.
Only feedback is for the restaurant- We had breakfast on the 3rd July 2018 around 9am. The service was horrible and the food was not great either. The 3 ladies working at the restaurant were just chatting with each other near the entrance and didn't even acknowledge our existence when we left. This was shocking, compared to the rest of the accommodation. Something to work on. The breakfast was not good either. We ended up just walking out and having a second breakfast down the road.

Stayed: July 2018, travelled as a couple
1  Thank SanjM07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, Manager at Scenic Suites Queenstown, responded to this reviewResponded July 19, 2018

Good afternoon SanjM07,

Thank you for taking the time to review Scenic Suites online, Glad to see service feedback, and apologies for the Restaurant experience you have unfortunately encountered which will be reviewed.
We do hope to see you in amazing Queenstown sometime soon.

Kind regards
Sunil Siraboina
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 5, 2018 via mobile

Booked through Air Nz app after booking our flights.
Stayed for one night on our way to Wanaka. Very friendly and informative at reception when we booked in. Underground car parks and street parking avail. Rooms are nice and clean. Well stocked mini bar. We didn't really know how to connect the TV, contacted reception and immediately help arrived and fixed it for us.

Location very handy to town cente. Only a couple minutes walk. Thanks Scenic suites.

Stayed: July 2018, travelled with family
Thank MariaM22558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, Manager at Scenic Suites Queenstown, responded to this reviewResponded July 19, 2018

Good afternoon Maria M,

Thank you for taking the time to review Scenic Suites online, We sincerely hope to see you in amazing Queenstown sometime soon

Kind regards,
Sunil Siraboina
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 26, 2018

Lovely hotel, 5 mins for the town centre, about 20-30 mins from the airport. Room we had was spacious and had a balcony. Inside the hotel, is unusual as the floors appear to be sloping, so might be difficult if you have mobility issues. Hotel has limited underground parking.
Skyline, is not far away; didn't try it but apparently offers best view of the city. I enjoyed my stay, but didn't find the staff very friendly(not rude). Also, I had a voucher for full breakfast for the penultimate day of departure and asked if I could use it on the day of my departure, instead, but they said NO. I'm sure it wouldn't have been a huge problem to swap dates. Other than that, pleasant stay and would have given a higher rating.

Stayed: September 2017
Thank EMRTe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, Manager at Scenic Suites Queenstown, responded to this reviewResponded June 26, 2018

Good afternoon EMRTe,
Thank you for taking the time to review Scenic Suites online, we will review our Internal procedures to fix the highlighted issue and hope to see you in amazing Queenstown sometime soon,

Kind regards,
Sunil Siraboina - Hotel Manager

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Reviewed June 12, 2018

The rooms were clean and reasonably comfortable and the included breakfast was worthwhile. However, the layout of the hotel is unbelievable -- you walk upstairs to go downstairs and vice-versa and need to traipse through multiple buildings to get to your room. The washers and dryers were neither convenient nor sufficiently numerous for the size of the property. Saving grace was that it was a nice downhill walk to the center of town, but a steep climb back after an evenings meal. The available views from the property are basic town views, nothing scenic about them.

  • Stayed: April 2018, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Roadtripsters2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, Manager at Scenic Suites Queenstown, responded to this reviewResponded June 26, 2018

Good afternoon Roadtripsters2015
Thank you for taking the time to review Scenic Suites online, we will review our Internal procedures to fix the highlighted issue and hope to see you in amazing Queenstown sometime soon,
Kind regards,
Sunil Siraboina - Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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