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John H
Rotorua, New Zealand

Back to a favourite.

4.0 of 5 bubblesReviewed Aug 11, 2021via mobile
Great to be back at the Scenic Suites. Awesome location being 5 min walking distance to town. Nice to have the kitchen facilities. We were in a Remarkable’s suite and nice to have the mountain view to watch the snow flurries. Super friendly helpful staff. Thanks again Scenic hotels.
Date of stay: August 2021
Trip type: Travelled as a couple
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Natalie Z, Guest Services / Front Office at Scenic Suites Queenstown, responded to this review
Responded Oct 19, 2021
Kia Ora Navigator03675921834,

Thank you for your review.
It is great the one bedroom suite met your needs and found the staff friendly and helpful.

We hope to welcome you back to Queenstown soon.

Kind Regards,
Natalie
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,370)
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Reviewed August 5, 2021

I stay there for business 4 times a Year. The staff are great and happy to help with my copious luggage. Very convenient to town. the rooms are spacious and well heated. i enjoy my trips there and love the breakfast being included.

Date of stay: August 2021
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank 727allisonh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, Guest Services / Front Office at Scenic Suites Queenstown, responded to this reviewResponded October 19, 2021

Kia Ora 727allisonh

Thank you for your review. It is great to hear you enjoyed your stay and we look forward to welcoming you back in the future.

Kind Regards,
Natalie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2021

Staff were very helpful and accommodating.
A great set up for a large family to have space but get together and enjoy some food, games and chats with stunning views over the mountains and lake.
A good substantial breakfast to start the day was appreciated too.

Room tip: Lakeside appartments have great views but street a little noisy but could sleep well enough.
Date of stay: July 2021
    • Location
    • Rooms
    • Service
Thank HelenaE629
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lesley S, Guest Services / Front Office at Scenic Suites Queenstown, responded to this reviewResponded July 19, 2021

Hi HelenaE629
Great to read you had a mini holiday for the family and found the hotel suited your needs, along with the stunning views.
Regards, Lesley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2021

Nice well presented apartment in a very good location. Friendly staff and good selection at the buffet breakfast. Would certainly stay there again. Didn’t need to use the car while there as everything was within easy walking distance

Date of stay: June 2021
    • Rooms
    • Cleanliness
    • Service
Thank Murray P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lesley S, Guest Services / Front Office at Scenic Suites Queenstown, responded to this reviewResponded July 19, 2021

Hi Murray P
Thank you for commenting on your stay with us. So nice to read the staff were friendly and that you enjoyed breakfast.
Regards, Lesley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 24, 2021

This was our second time staying at this property mainly due to being an apartment and the excellent location. It's an easy stroll into and back from town which is always nice after dinner.
We stayed in a one bedroom apartment which gives plenty of room and the option of self catering.
The bed was comfortable, but I found the pillows too soft for me. The bathroom mirror was heated, but the bathroom itself was a little cold underfoot and the shower water wasn't quite as hot as I would have expected.
Main heating came by way of a huge heat pump unit in the living room which was extremely effective. This was fortunate as the wall mounted heater in the bedroom only worked for one night.
Breakfast had a good selection, although I always prefer tea and coffee to be served by breakfast wait staff rather than having guests go backwards and forwards to a hot drinks station, especially when the cups are so small.
Car parking is under the hotel and can fill up quickly when busy with some of the spaces a little tight for a SUV or larger.
The staff are always friendly and attentive and especially helpful with local knowledge.
This is a great option if you're looking for a bit more space than just a hotel room close to town and definitely recommended.

Date of stay: June 2021
    • Sleep Quality
    • Service
Thank Andrew F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lesley S, Guest Services / Front Office at Scenic Suites Queenstown, responded to this reviewResponded July 19, 2021

Hi Andrew
Thank you for the detailed review, we really appreciate feedback from our guests. Perhaps we'll see you again sometime.
Regards, Lesley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 23, 2021

stayed in a one bedroom apartment. fully furnished. included washing machine and dryer. apartment very clean. nice view. friendly staff. excellent breakfast. rooms little outdated but great stay none the less. would definitely stay there again

Date of stay: June 2021
    • Location
    • Cleanliness
    • Service
Thank JuanPretoriusP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lesley S, Guest Services / Front Office at Scenic Suites Queenstown, responded to this reviewResponded July 19, 2021

Thank you JuanPretoriusP for commenting on your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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