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Chocolup
Perth, Australia

One of the best hotels I've ever stayed in!

5.0 of 5 bubblesReviewed Jul 31, 2021
I feel like I have stayed in about 1000 hotels, etc. over my lifetime and I am an adventurous traveller who doesn't like to go to the same place, and especially stay in the same accommodation, more than once, but I would definitely stay at this hotel again. It is one of the best hotels I have ever stayed in. Location was perfect - just 2 short blocks (about 3 minutes walk) from the town centre and where the ski buses leave from, so we didn't have to drag our ski gear a long distance by foot. The rooms were beautifully decorated, the bed comfortable and the bathroom warm and clean. We arrived at night and when we woke up in the morning we opened the curtain next to the bed and were stunned by a spectacular view of snow-capped mountains across the lake (photo included). However, the best part was probably the staff, especially Pippa. When we arrived we knocked on the door and were greeted by Pippa. She sat us down on the couch in front of the log fire and chatted to us for a while, giving us some tips on Queenstown and skiing locations, then showed us our room and all the features of the hotel. Throughout our stay the staff were so friendly, as were other guests that we met in the shared lounge room. Breakfast in the old dairy (NZ for deli or corner store) was near-perfect to start a day of skiing (I suggest adding a little fresh fruit sometimes). Relaxing outdoors in the 40 degree Celsius spa was a wonderful way to wind down and ease those sore muscles after a day's skiing. Make sure you visit the kiwis, keas and other birds just up the road at the amazing bird park, and take the gondola next to the bird park to the top of the mountain for an amazing view and fun ride (race!) down the wheeled luge track. We highly recommend this hotel and will be back for sure to share the experience with other family members who couldn't come this time.
Date of stay: July 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Maria Flower, Other at The Dairy Private Hotel by Naumi Hotels, responded to this review
Responded Oct 6, 2021
What a stunning review! Thank you so much for taking the time and sharing your experience here as well as recommending our property to others. We certainly love what we do and a place we live in -which clearly shows in our offerings and services. Please be assured it was our absolute pleasure looking after you both and we hope to see you again soon.

Best wishes,
Maria and Pippa
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,285)
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Reviewed June 27, 2021 via mobile

Lovely boutique hotel vibe with great friendly staff. Nothing was too much bother and Pippa was our virtual personal concierge, booking lunches dinners and tours. Thank you so much!! The location couldn’t be any better. Happy hour is a must do and provides an opportunity to socialise and chat with other guests before heading out for dinner. Love Queenstown we’ll be back…

Date of stay: May 2021
Trip type: Travelled as a couple
Thank 633bradleyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Flower, Other at The Dairy Private Hotel by Naumi Hotels, responded to this reviewResponded October 6, 2021

Dear guest,

Thank you for your kind feedback and recommendations to others. We hope your lovely experience of Queenstown and our property will bring you back to us in not so distant future.


Best wishes,
Maria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 22, 2021 via mobile

Absolutely wonderful place to stay great front of staff friendly welcome beautiful room. Clean. Lovely fire Great breakfast and fantastic Happy hour.Central.Hard to fault this place. Lovely cookies as well

Date of stay: June 2021
Trip type: Travelled as a couple
Thank Gus E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Flower, Other at The Dairy Private Hotel by Naumi Hotels, responded to this reviewResponded October 6, 2021

Dear Gus,

Thank you for your kind review and for staying with us this winter. We hope you will return soon enough and we will be able to welcome you back!

Best wishes,
Maria

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Reviewed June 17, 2021

My wife and I decided to spend the first 3 nights of our honeymoon at The Dairy Private Hotel and are so glad we did! Pippa was so welcoming and really made our stay extra special. The hotel itself is awesome and we especially enjoyed relaxing in the cosy downstairs common areas. We can't wait to come back and visit again!!

Date of stay: June 2021
    • Value
    • Rooms
    • Service
Thank 125jimmyd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Flower, Other at The Dairy Private Hotel by Naumi Hotels, responded to this reviewResponded October 6, 2021

Dear Jimmy,

Thank you for your kind review and for a privilege to be a part of your special celebrations! It was our absolute pleasure hosting you both and we are so glad you've had a great stay!

Here's to seeing you again soon!

Best wishes,
Maria & Pippa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 8, 2021

We had a very enjoyable stay at The Dairy recently. The staff and the setting make you feel right at home. We enjoyed using the spa to relax in outside and meeting some new people at the happy hour drinks in the lounge. The decor is luxurious and beautiful if you appreciate interiors and it is super handy to town. We would definitely stay here again.

Date of stay: March 2021
    • Value
    • Rooms
    • Service
Thank OMuirthiles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Flower, General Manager at The Dairy Private Hotel by Naumi Hotels, responded to this reviewResponded April 26, 2021

Thank you for your kind words and for staying with us!

We were pleased to hear you have enjoyed your stay with us and have managed to enjoy our facilities and offerings to the fullest.

Please be assured it was our pleasure looking after you both and we look forward to doing it all over again soon!

Best wishes,
The Dairy Team

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Reviewed January 30, 2021 via mobile

This small luxurious & beautifully-styled 1920's heritage building, situated near the base of the gondola and a short walk to central Queenstown & the lakefront, was our base before & after our Milford & Routeburn Track adventure with Ultimate Hikes. Our hosts Maria & Pippa made us feel completely at home, with friendly local advice, freshly baked biscuits, and evening drinks & snacks. Our huge thanks to the wonderful DPH team, we look forward to returning.

Date of stay: January 2021
Trip type: Travelled as a couple
1  Thank robn455
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Flower, Other at The Dairy Private Hotel by Naumi Hotels, responded to this reviewResponded April 26, 2021

Dear Rob,

Thank you for taking your time and sharing your review! It was lovely meeting you both and we hope it's not too long until we can welcome you back!

Best wishes,
Maria and Pippa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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