stayed here for 2 nights. very dissapointed as I chose to stay 20minutes out of town to have lake views and a quite couple of nights after alot of traveling. Instead we were given a side apartment with extremely limited views of the lake. good view of the next roof. We were connected to a 'proper' apartment next door that had several kids slamming doors until late at night and from 6am the next morning - Sunday. we rang several times But as there is no reception after 7pm - you are pretty much on your own.
Our baby was awoken many times with the noise. Reception rang us the next morning and left us move to the other side of the building - another side apartment with limited views. forget about apologies or inconvenience.
my wife and I did this sunday morning - don't expect help unless fellow guests jump in to help - luckily there were a few kiwi guests around and they helped.
On checking out - i was informed that i owed $20 per night for the use of the cot that had been supplied by an external company.
I don't mind paying for services - so long as I have been made aware of the charges beforehand - I was Not.
- Official Description (provided by the hotel):
- Breathtaking views of Lake Wakatipu are just part of the appeal of accommodation at Oaks Club Resort. A luxuriously appointed apartment-style Queenstown hotel, it is conveniently located on Frankton Road, the main road into picturesque and popular Queenstown. The hotel comprises Hotel Rooms, 2, 3 and 4 bedroom apartments in chic, contemporary styling, underfloor heating and in some rooms, full kitchen and laundry facilities and gas fire places. ... more less
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- Also Known As:
- Oaks Club Hotel Queenstown
- Oaks Hotel Queenstown