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Quest Maitland
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Reviews (359)
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Traveller rating
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229
104
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4
6
Show reviews that mention
All reviewsbusiness or pleasuregreat locationone bedroom apartmentwashing machine and dryerlaundry facilitiesexcellent stayclean accommodationoff street parkinghome away from homethe ground floorbusiness tripmiddle of townclose to shopsthese apartmentsgreat place to staygood nights sleephunter valley
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5 - 10 of 360 reviews
Reviewed 4 weeks ago

...The beds are amazing great located very close to some very well priced restaurants would highly recommend these .apartments I use the quest about twice a year always on business always wonderful staff ..

  • Stayed: March 2018, travelled on business
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Review collected in partnership with this hotel
Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestMaitland2320, Guest Relations Manager at Quest Maitland, responded to this reviewResponded 3 weeks ago

Thank you for your lovely review, Stephen. We are delighted that you enjoyed your stay at Quest Maitland. We are ideally located in Maitland for both Business and Leisure trips, as we are within walking distance to the Maitland CBD, restaurants, cafes and local supermarkets such as Woolworths and Aldi. We look forward to the opportunity to welcome you back again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Quest Apartments is centrally located in Maitland so it is easy to get around the town. The room was a generous size (we were upgraded), very well set out and well appointed. The access was simple and the parking was very handy.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank gmo37227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

Try and get a room in the newer block of apartments as the main block is showing it's age. Most accommodation in the area is expensive but this is not worth the cost of the apartment. The oven and hot plates didn't work but we only realised this when trying to cook eggs for breakfast on the day we were checking out so there seemed no point in trying to get the issue fixed even though we did report it.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Kathleen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ldonne, Guest Relations Manager at Quest Maitland, responded to this reviewResponded 4 weeks ago

Thanks for your review. As part of our ongoing comittment to keeping Quest Maitland fresh and appealing we are currently in the process of refurbishing all apartments. Painting and carpets have been completed; cook tops and rangehhods are scheduled over the next few months. Bathroom refurbishment will follow. A safety switch near the bench top electricity plugs has to be switched on for the cook top and oven in all apartments to work. A quick call to our friendly front desk as soon as a problem occurs is usually a fast solution to easy access information, and an operational cooktop. Information about the stove and oven operating switch can also be found on our in room information sheet. Our new sleek glass cooktops will also operate from a wall switch. Many hotel apartments have this feature and I hope my comments are helpful on your future travels.

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Reviewed 14 March 2018

Reception staff were extremely helpful. Situated in very convenient position, close to restaurants, bars etc. Clean and well maintained rooms. Mattress could be of higher quality. Only one cautionary suggestion, be careful when exiting from bath tub, some rooms have showers over the bath tub. Without grab rail exiting can be a little slippery.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank JustVisiting1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestMaitland2320, Guest Relations Manager at Quest Maitland, responded to this reviewResponded 18 March 2018

Hi JustVisiting1974, thank you for staying at Quest Maitland. We are pleased to hear you enjoyed your stay and I hope you had a chance to explore Maitland and the beautiful surrounding areas during your visit. Thank you for your feedback regarding the bath tubs, we do have rooms available that only have a walk in shower and can certainly arrange for such a room to be allocated on your next visit. We hope to see you again soon!

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Reviewed 12 March 2018

Overall I had a great stay although it was only a short stay for one night. Staff was very friendly and helpful, assisting with choices for local dinner destinations. The accommodation standard was excellent. Definitely returning.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank msalomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestMaitland2320, Guest Relations Manager at Quest Maitland, responded to this reviewResponded 15 March 2018

Thank you for your wonderful review, we are delighted to hear that you enjoyed your stay at Quest Maitland. Perhaps next time you can enjoy the beautiful surrounding areas such as the historic Town of Morpeth or the absolutely stunning Hunter Valley. We look forward to welcoming you back to Quest Maitland!

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