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All reviewshappy wombatgreat locationbedroom apartmentbusiness purposesmain bedroomlarge balconygreat apartmentshunter streetsecure parkingbusiness tripgood sizehome away from homeself containedwater pressurebeds were comfortablestaff were fantasticwalking distance
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Reviewed July 28, 2017

I was impressed at how modern and tidy the place was. Receptionist was super friendly and the place was modern with everything you need. Great stay!

It can get a bit pricey for "serviced apartments" though, depending on when you want to stay there

Room Tip: I stayed on the top floor. Super quiet
  • Stayed: June 2017, travelled on business
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Thank Chris_7065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica L, Front Office Manager at Quest Newcastle Apartments, responded to this reviewResponded July 30, 2017

Thank you for taking the time to provide a review on your recent stay at Quest Newcastle. I am happy to hear that you enjoyed your time in Newcastle and were comfortable in your apartment.
Once again, thank you for your valued feedback. We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 18, 2017

They work up at about 6:00am every morning and the children began screaming. Everything else was good. Big shout out to Mark Conway at the Happy Wombat for making me feel welcome and showing me around.

  • Stayed: July 2017, travelled on business
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Review collected in partnership with this hotel
Thank C8955AZmarkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica L, Front Office Manager at Quest Newcastle Apartments, responded to this reviewResponded July 21, 2017

Thank you for taking the time to complete feedback on your recent stay. We appreciate all feedback, as it ensures that we are providing the best customer service that we can at all times.
I am sorry to hear that the other guests were noisy during your stay, please always contact the reception team if this ever happens so that we can relocate you to another part of the hotel or contact the other guests, to ensure you have a restful and enjoyable stay.
One again, thank your for your valued review. We look forward to welcoming you back next you are in Newcastle for work.

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Reviewed July 17, 2017

The staff are great. Efficient and friendly and well presented.
The facility is very good and spacious.
Unfortunately the ground floor is occupied by a café that has live entertainment on some nights which impacts on sleep.

  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank menmoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica L, Front Office Manager at Quest Newcastle Apartments, responded to this reviewResponded July 18, 2017

Thank you for taking the time to leave a review on your recent stay with us at Quest Newcastle. We are constantly working on ways how we can serve our guests and in the ways we like to look after them. I am happy to hear that our staff have succeeded in looking after you whilst you were in Newcastle. I have noted in your profile to allocate you a higher floor for your next stay.
Once again thank you for your valued feedback. We look forward to welcoming you back soon.

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Reviewed July 8, 2017

We booked a 1 bedroom apartment with a King bed, but on arrival found a double bed in our room. Spoke to staff and were upgraded to a 3 bedroom apartment with a King bed.Staff were all very friendly and helpful, but the apartment is starting to show it's age and could do with some TLC.

  • Stayed: July 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Trevor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica L, Front Office Manager at Quest Newcastle Apartments, responded to this reviewResponded July 11, 2017

Thank you for taking the time to complete your feedback on your recent stay. We appreciate all feedback, as it ensures that we are providing the best customer service that we can at all times. I am happy to hear that our staff were able to resolve the bedding configuration for you.
Once again, thank you for your valued feedback. We look forward to welcoming back soon.

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Reviewed July 7, 2017

We stayed here during a family reunion and found it to be very comfortable and convenient for our extended family of 8. There was an indoor pool for the children to use after the day's activities and Newcastle itself was an interesting place to wander around, especially the foreshore.
The apartments with their good sized living rooms and utilitarian kitchens are good for a weekend away with family or we imagine for a travelling business person. It worked very well for our family.

Room Tip: We had a room with a north facing balcony which made it a great place to sit and have breakfast and look out.
  • Stayed: November 2016, travelled with family
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Thank jocusander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica L, Front Office Manager at Quest Newcastle Apartments, responded to this reviewResponded July 11, 2017

Thank you for taking the time to leave a review on your recent stay at Quest Newcastle. It is always a pleasure receive positive feedback as encouragement to the staff. We are pleased to hear that your family reunion went well and you all enjoyed your time in Newcastle. We look forward to welcoming you back in the near future.

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