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“Getaway”
Review of Villa Provence

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Villa Provence
Ranked #7 of 8 Pokolbin B&B and Inns
Reviewed 17 April 2017

We went with friends we loved it. The pool was lovely the grounds were nice the rooms were very clean you even get wine & chocolates on arrival I don't know of any places that do that unless you pay the big bucks. It is very affordable we go there on a regular basis because of the price. It is so laid back & the people that run it are very accomodating & lovely. Would go back in a heart beat.

  • Stayed: March 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank 929margarete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 8 of 191 reviews

Reviewed 13 April 2017

I have been coming here for the past 4 years every 3 months or so. The property is divine - hidden off the main road so its super quiet but still very central to every thing. There are a couple of superb vineyards in walking distance - ask the manager for her recommendations, they are worth visiting.

The rooms are very large and clean, the upstairs ones with views from a small balcony and the ground floor ones have a big table outside amongst the roses.

The price is fantastic - always cheaper than any other options and the fresh produce they give you for breakfast is all local. I love the Udder farm milk - old fashioned with the cream on top.

Pool is perfect in summer and in winter the outdoor fire pit is a great spot to make new friends over a bottle of wine.

The Villa is not a 5 star property and is a little old in parts, but the price, service, location, size of rooms and lovely staff make up for any short comings.

Room Tip: I love Chardonnay - downstairs by the pool in summer or one of the upstairs rooms in the colder mont...
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  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank invoicejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne B, Manager at Villa Provence, responded to this reviewResponded 19 April 2017

Hi Jodie
thanks for the lovely review. It has been an absolute pleasure to host you and your friends over I think its been closer to 6 years! It is always lovely to welcome back you and any of our regular guests - you feel like part of the family. Jo, Manager Villa Provence

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Reviewed 10 April 2017 via mobile

Filthy! I have travelled several times around the USA & this hotel was the filthiest by far. It was infested with spiders, not that daddy long legs are life threatening but when u have a wife who has a phobia it's a nightmare! I counted over 40 spiders & cobwebs that were around the top of the walls in every room. It took me 40mins to clean the room before my wife arrived. The dust & grim around the windows & air con was disgusting. There was a wire heart thing hanging above the bed which I took down because it also had cobwebs & grim on it & didn't want anything falling on our faces during the night. The kitchen still had crumbs around & the toaster was sticky with jam over it. There is no one on site to give assistance, u have to call & wait 45 mins till they can get there. The grounds were nice but definitely won't be returning or recommending Villa Provence!

Stayed: April 2017
Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne B, Manager at Villa Provence, responded to this reviewResponded 12 April 2017

I am sorry that you did not enjoy your stay. With relation to the issues that you have raised, you arrived quite late at night, hence there bing no one on site at the time to assist you. When you called we offered to send the contract cleaner out to rectify any issues with the room and the duty manager offered to come out as well - however you declined. When we spoke to you the next morning and asked what the issues were you pointed to an external door where you found some spiders and cobwebs, which you had brushed off yourself.

I do not wish to make light of cleaning oversights, they should not happen and I have passed your comments on to all of our cleaning contractors

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Reviewed 19 March 2017 via mobile

Really liked this place. It's laid back, relaxed and reminds me of Tuscany. The rooms have everything, and are clean and tidy. The pool is a lovely addition. Kangaroos visit as the sun sets. Great hosts, happy to help with everything, but definitely give you your space. Well located and close to great restaurants which pick you up and drop you off.

Stayed: March 2017, travelled with friends
Thank Parakrousis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017

We loved this place, would have loved to stay longer, bottle of wine & local chocolates left & a bottle of local milk, loved eating on our balcony with the wild life & the pool & gardens were beautiful. It was just like being in a French villa. Would certainly like to return.

Room Tip: Upstairs was great
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  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Julee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2017

Villa Provence is located off a main road , so was quiet and comfortable Room was clean and an added bonus was a welcoming bottle of wine in the fridge
The pool was in demand each afternoon Staff friendly and helpful
Having lived in the Hunter Valley for 8 years in the late 60's and early 70's we often come back to the great vineyards and eateries and this guest house was placed within a few kms

Room Tip: We enjoyed a top floor room , the A/C quickly cooled the room down in time for a ve...
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  • Stayed: February 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2017 via mobile

Found this place by chance. Great location in amongst a winery. Perfectly comfortable accomodation with character and this includes local produce left in your room! Good sized place to rest and use as a local base when in the Hunter region.
Their suggested places to visit is worth following as we were not disappointed by the ones we managed to fit in!
Good service and a very restful spot has been found!

Stayed: February 2017, travelled as a couple
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Provence

Address: 15 Gillards Road, Pokolbin, New South Wales 2320, Australia
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #7 of 8 B&Bs / Inns in Pokolbin
Price Range: $121 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Provence 4*
Number of rooms: 9
Also Known As:
Villa Provence Greater Newcastle/Pokolbin, Australia

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