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Karen E
Australia

Another great visit

5.0 of 5 bubblesReviewed Sep 30, 2020via mobile
We’ve stayed here a couple of times for the HVG Christmas Lights Display so a September visit was different for us. We booked the Premium Suite, which we’ve always wanted to do after catching a glimpse inside one year. The fireplace was the greatest appeal and it didn’t disappoint. Lots of firewood and fire starters available too. The suite was very clean and like the rest of Harrigans, it had a beautiful, homely feel. Our outlook over the garden was lovely and we were able to wander up to the vineyard. We were tucked away at the back and stayed mid-week so it was very quiet too. The linen was crisp and clean and the beds were comfy (firm). There are signs of ageing in the furniture and parts of the room but in all honesty, it feels so clean and maintained that they just add to the appeal of the place. Shower was great! Food was good and service at the Bistro was excellent; so handy to just wander home after eating way too much. We would book a suite for any future stays.
Date of stay: September 2020
Trip type: Travelled with family
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Reviewed September 30, 2020 via mobile

If your not concerned about cleanliness or comfort by all means go for it but I’ll never ever go back ..the place was an absolute mess and the communication was like dealing with children....what was suppose to be a great weekend away turned out to be disaster..and please don’t go off photos there not even close

Date of stay: September 2020
Trip type: Travelled with family
2  Thank Davidnightrod
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 30, 2020

Rooms dirty, carpet and walls dirty would not recommend........ we stayed in threes bedroom apartment nothing like the photos do yourself a favour and look elsewhere....... staff at pub rude and would not give us a table when we arrived even though the pub was empty had to Order take out when I went to pick up they said we could eat in really unorganized ...... I can not stress how dirty the bathrooms were the blinds have never been wiped over and the dirt in the shower made y feel dirty .......... don’t do it

Date of stay: September 2020
Trip type: Travelled with family
1  Thank trudys922
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 25, 2020

On checkout showed reception photos/video of mouldy bathroom and used dental floss on floor, cobwebs on walls of room. I was told to send email with the photos, which i did. I have not received any acknowledgement.

Date of stay: September 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank cseffensoz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 9, 2020

Having had to book everything in the Hunter because of Covid, we expected Harrigans Irish Pub to be of similar ilk to Harrigans Irish Pub in Harrington on the coast of NSW. We were wrong, it was terrible and nothing like its sister hotel The unfriendly young staff with little experience, tables wobbly and having to walk through the toilet foyer to order your food was poor! The meal itself was Hunter Valley prices with poorly presented frozen chicken schnitzels and a soft old salad from the day before, with no daily specials, we couldnt wait to get out of there! The management and all staff need to go to the sister hotel in Harrington and learn something about hospitality and food quality stat! Will never return and will tell as many people to avoid this for sure!

Date of stay: August 2020
    • Cleanliness
    • Service
2  Thank Phillipa C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 5, 2020 via mobile

Went for lunch, as a coeliac there wasn’t very many GF options which was disappointing. Meals were smaller than I thought for the price however were very yummy. Overall good experience, will be back & hopefully they can improve their menu a little bit.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank sbailey29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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