We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smelly place”

Excelsior Motor Inn
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Excelsior Motor Inn
Ranked #31 of 42 Hotels in Port Macquarie
Reviewed 25 February 2016

It was a cheap hotel so I was not expecting much. However it was very smelly - not sure if it was mold or cigarette smoke. Seemed the room had not been aired out very much. Their car park was extremely tight. I am surprised the council allow them to get away with it as it becomes rather full and dangerous. Close to some local cafes. Best of all, it was cheap. Just BYO air freshener.

Room Tip: Ask for one that has been aired out recently.
See more room tips
  • Stayed: May 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Margorocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (58)
Traveller rating
Traveller type
Time of year
Language

19 - 25 of 58 reviews

Reviewed 11 February 2016 via mobile

Very basic right down to the air conditioning which barely cooled the room.

Wouldn't recommend the only plus is it's close to the CBD.

Rooms are dated and in need of a refurbishment.

Parking is cramped at best

Stayed: February 2016, travelled on business
Thank Maurice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2016

A last minute booking. The accommodation was offered at a reasonable price at peak holiday season when generally prices double for a room. It is located within an easy walking distance to a shopping centre and the beach. There is a great little café a short walk just up the street (William Street)
The free parking within the complex is limited but there is off street parking available. The entrance is a right angle dog leg with an overhang in front of reception. So for very large vehicles it might be a challenge. It is one way traffic entry with a separate exit.
The only room available was a deluxe double with a balcony on the first floor. The room was clean and spacious with a comfortable bed and a lounge. It was showing signs of wear particularly in the bathroom where the paint was peeling, minor chipped and cracked tiles along with deteriorating grouting but nonetheless clean. The shower was of a reasonable size and water pressure was okay although it took a while trying to get some hot water when first used in the morning.
The balcony overlooking the garden is showing signs of age. The carpeting used on the balcony was faded, frayed and mouldy on the edges as it soaks up water with each successive rain storm.
The room is dark during the day even with the curtains open.
The accommodation is located on a corner of busy streets used by buses and trucks, particularly in the morning. Ear plus for a good night sleep is recommended.
Free internet is available but for only 2 hours each day. The response time is good for checking and responding to emails but don't expect to watch an on-line video. Each new day you will need to get a new password to get the 2 free hours.
The Foxtel channels available on the TV only offer sport or music. The rest are the usual free to air channels.
It suited our situation at the time for a reasonable price.

  • Stayed: January 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Alfred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2016

Last minute booking travelling back to Sydney over busy xmas period, owner not rude but not very welcoming.
I don't expect luxury paying basic price, large room but carpet dirty, poor quality mattress, large window with no fly screen, could have lighting provided walking upstairs at night.

Room Tip: Upstairs probably quieter away from car parking areas
See more room tips
  • Stayed: January 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Wendy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2016

Initial reception was unfriendly & unhelpful. Car parking very small spaces with little room to manoeuvre. Booked via Expedia - all 'Expedia' rooms are upstairs - no lift so you'll have to lug your baggage up 3 level of stairs. Room was clean but very basic. Sofa very uncomfortable, small table & 2 chairs were actually garden furniture. Bed was uncomfortable- very hard. No room phone - had to call reception from my mobile. Could not get the WiFi to work properly & a printed voucher with login & password is needed for each two hour connection. When we could connect it was slow & dropped out repeatedly.

Room Tip: Avoid it if you can
See more room tips
  • Stayed: December 2015, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2015 via mobile

Rates are very competitive. Friendly owners at check in. Ample parling. Rooms are spacious, fresh and clean. Very close to CBD and beaches. Modern appliances and air conditioning installed. I will stay again.

Stayed: November 2015, travelled solo
1  Thank Blake J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2015 via mobile

Its not the warmest welcome you will get. We were greeted rather bluntly and almost suspicious as if being 2 young girls staying together was suss?
But this aside, the room was a tad aged but spacious and very clean. I loved being able to open the windows and was nice and private. Everything was operational with a big bed and fresh linen. Its in the best location to just walk to town.
We got parking off-street 2 of the 3 nights and even then the street is quite. They also have a nice outdoor seating area where we studied some days.
My ownly frustration was wifi. Ordinarily not an issue for holiday time but I chose here because it had wifi (amd it fit our budget) and i had alot of work to do. Despite having 4 devices we were only given 2 passwords which only operated for 2 hrs after activation and i didnt feel i could request more.
Besides this I enjoyed it here and would come back!

Stayed: September 2015, travelled on business
1  Thank Nikki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Port Macquarie hotels
1.3 km away
John Oxley Motel
John Oxley Motel
#32 of 42 in Port Macquarie
35 reviews
0.5 km away
Hastings Valley Motel
Hastings Valley Motel
#16 of 42 in Port Macquarie
80 reviews
0.7 km away
Le George Motel
Le George Motel
#27 of 42 in Port Macquarie
54 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
Ocean Breeze Motel
Ocean Breeze Motel
#34 of 42 in Port Macquarie
38 reviews
6.0 km away
Major Innes Motel
Major Innes Motel
#29 of 42 in Port Macquarie
34 reviews
0.6 km away
Palm Court Motor Inn
Palm Court Motor Inn
#23 of 42 in Port Macquarie
240 reviews
Show Prices
Show Prices
Show Prices

Been to Excelsior Motor Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Excelsior Motor Inn

Address: 92 William St, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Amenities:
Room Service
Hotel Style:
Ranked #31 of 42 Hotels in Port Macquarie
Price Range: $80 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Excelsior Motor Inn 3.5*
Number of rooms: 26
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Cancelon, Travelocity.ca, TripOnline SA, Agoda, HotelQuickly, Ctrip TA and Evoline ltd so you can book your Excelsior Motor Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing