We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Spacious and Comfortable”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Quality Inn Presidential
Ranked #16 of 17 Hotels in Mount Gambier
Reviewed 27 September 2017

I stayed here for work for two nights. The room was a little dated but was spacious, the bed comfortable, the shower was good as was the spa in my room. It was quiet and had good work space. The restaurant was good and reasonably priced.

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank bakermob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (195)
Traveller rating
Traveller type
Time of year
Language
  • More languages

7 - 13 of 195 reviews

Reviewed 19 September 2017 via mobile

I have been a constant traveller across Australia for years and have never come across such a rude motel owner as the " lady " today. Her insistence on swiping my credit card upon arrival even though I'd paid in full yesterday, astounded me. She openly said she trusts no one.
Well, I took offence to her comments and can only suggest she choose a career that doesn't involve dealing with people!! She obviously has no idea and don't worry, you won't be seeing me or anyone I'm associated with again.
Just sit back and think about it : would you like to be bracketed with the criminals of this world ?
PS Next time, make it possible for me to reply on the website I was on. Now you have international exposure.

Stayed: September 2017, travelled on business
2  Thank geoff924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Room56, Owner at Quality Inn Presidential, responded to this reviewResponded 24 September 2017

Dear Sir,

It is standard practice across the accommodation industry to require guests to provide credit card details and photo ID on arrival. This was stated clearly on the site you chose to make your booking and in the confirmation email sent to you by that site.

Checking credit card details is important for a number of reasons including:
- ensure that the property has details correct (sometimes guests enter their details incorrectly when booking online); and,
- to help prevent credit card fraud, a protection for you and us; and,
- to cover incidental charges like minibar consumption and restaurant meals, also to cover any accidental damage in the room.

We do not assume anyone is a criminal, we just take standard precautions to protect our business. In fact many hotels/motels will require either a cash bond or a credit card pre-authorisation of up to $200 per night before handing over the keys.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

Pretty resonable room quality. Very large roo. And decent sized bathroom . Stopped off half way between melbourne and adelaide during great ocean road trip. Got good nights rest. Safe and secure. Personal parking space right outside front door

Stayed: January 2017, travelled as a couple
1  Thank roberrschutte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

The motel rooms were very spacious, clean with a reasonable sized table & a decent couch so you didn't have to watch tv in bed. The bed was quite comfortable with spare blankets & pillows. The staff were very pleasant and helpful. The restaurant was good quality at the upper medium price range but to compensate the food quantity was impressive and tasty (the lamb shanks are to die for!). No free WiFi available. They could do with some exterior lighting around the carpark and walkways (if it existed, it didn't appear to be working).

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Peter_4825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Room56, Manager at Quality Inn Presidential, responded to this reviewResponded 27 July 2017

We would like to thank you for taking to submit a review following your recent stay at our property. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Our external lighting uses sensors and/or timers to reduce energy use and assist the environment.
Thank you so much for your business and we look forward to seeing you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017 via mobile

After resigning yourself that Buisness breakfast is scrambled eggs and crap coffee to my surprise "Eggs Benedict" perfect on all levels eggs where perfect and the bacon was amazing ... Very very impressed ... Coffee was still average ... To serve such a good breakfast to the large number attending was very good

Stayed: June 2017, travelled on business
Thank TrevHoltham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Room56, Manager at Quality Inn Presidential, responded to this reviewResponded 27 July 2017

! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed our service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2017

Inconsistency in meal service. Means there is no notice of when one can access meals in the restaurant or breakfast room, leaving customers to look for a place to eat: No Wifi as advertised as it does not work in the rooms, old outdated rooms, and lack of cleanliness all prove to mean one has an uncomfortable stay. Bedding had not been changed in over 10 days could be 15. Toilet was blocked.

  • Stayed: May 2017, travelled on business
    • Location
    • Service
1  Thank atsouris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Room56, Manager at Quality Inn Presidential, responded to this reviewResponded 7 June 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our motel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.
It is important to explain that for longer stays linen is changed every 4th day, it appears on the housekeepers paperwork via our computer system and it is guaranteed that your linen was changed on this basis.
Our restaurant is closed on Sundays and breakfast is available daily, either room service or in our breakfast room. When the breakfast room will not be opening we endeavor to contact guests via text message to advise so that room service orders can be placed the night before.
Again, I apologise on behalf of our team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2017

rooms are excellent ,good size bathroom with shower cubical & seperate bath plenty of room for kids & elderly friendly linen pristine white beds very comfortable looks old but very good value worth the money

Room Tip: the rooms at the back very quiet
See more room tips
  • Stayed: May 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank malcolm k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Room56, Manager at Quality Inn Presidential, responded to this reviewResponded 27 July 2017

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mount Gambier hotels
9.7 km away
The Barn Accommodation
The Barn Accommodation
#1 of 17 in Mount Gambier
559 reviews
4 km away
Comfort Inn Silver Birch
Comfort Inn Silver Birch
#13 of 17 in Mount Gambier
124 reviews
2.1 km away
Mount Gambier Hotel
Mount Gambier Hotel
#5 of 17 in Mount Gambier
148 reviews
Show Prices
Show Prices
Show Prices
3.4 km away
Arkana Motor Inn & Terrace Apartments
0.2 km away
Golden Chain Tower Motor Inn
Golden Chain Tower Motor Inn
#3 of 17 in Mount Gambier
253 reviews
2.1 km away
Commodore on the Park
Commodore on the Park
#4 of 17 in Mount Gambier
197 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn Presidential? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Presidential

Address: Jubilee Highway West, Mount Gambier, South Australia 5290, Australia
Region: Australia > South Australia > Mount Gambier
Amenities:
Bar / Lounge Beverage Selection Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 17 Hotels in Mount Gambier
Price Range: $119 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Inn Presidential 4*
Number of rooms: 53
Official Description (provided by the hotel):
3.5 Star rated property ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Priceline, getaroom.com, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Quality Inn Presidential reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Presidential Hotel Mount Gambier
Quality Inn Mount Gambier
Mount Gambier Quality Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing