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“Charm of By Gone Era”

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Craig's Royal Hotel
Ranked #7 of 32 Hotels in Ballarat
Certificate of Excellence
Melbourne, Australia
Level Contributor
133 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Charm of By Gone Era”
4 of 5 bubbles Reviewed 15 April 2012

This hotel is a lovely surprise, located in central Ballarat. The twin room was tastefully decorated in old world style. Room was quite spacious, and we had a nice big bathroom, with a wet shower.
However, there was no bath. The only drawback to our room was, that there was only one window, which was located in the bathroom. On check in, we were personally shown to our room. Valet parking is also provided for the guests.
The Hotel is very quiet, decorated in old world style, and in a great location. The only jarring note is the gaming room which is visible from the reception area. The breakfast room is in a conservatory, which is very light and attractive. Continental breakfast was included in our rate, and consisted of cereals, pastries, fruit, yogurt, toast, juices, tea and coffee. Service was excellent, and staff pleasant. They have nice sitting areas in the lobby, also a cafe and gift shop.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank fawkolgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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229 reviews from our community

Traveller rating
    130
    69
    21
    5
    4
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25
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
Melbourne, Australia
Level Contributor
351 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

Craig's reeks of nostalgia. Elegant stairway, beautiful ambience, pleasant and efficient staff. My car was valet parked before I'd completed check-in. I was escorted personally to my room.
I couldn't stay for dinner because of a business meeting, but when I returned at 9.15pm my request for a cheese platter and glass of wine in the elegant restaurant was enacted with charm. Two glasses of Ballarat pinot later and I was relaxed for a relatively early night. My omlette at breakfast was perfectly cooked, attentive and friendly staff, where there was no rush, no rapid clearing of plates but just an attentive enquiry as to whether I'd finished (the omlette was huge!). Check out and my car was at the front door as that was completed. The building is opposite the theatre, and next time, I'll be back with my wife for a show.

Room Tip: Listen to 3AW in Melbiurne for promotional opportunities.
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank geraldq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newtown Vic Australia
Level Contributor
310 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 27 February 2012

I reserved a 2 night package with one dinner and continental breakfast each day included in a superior room that was supposed to overlook a courtyard. The room allocated on arrival was at the very back of the hotel and overlooked an untidy yard where guests cars are parked. The room was pleasantly decorated with quality fittings, toiletries and linen. The furniture and fitting were well chosen to give an excellent period impression of this great hotel.
The very high mattress on the bed were less easy to deal with a for shorter people and are a challenge to heave yourself up onto the bed (no footstool to help). And you could only view the television if you were up on the bed which was a nuisance. The free wifi didn't work either. The food in the gallery restaurant for dinner was excellent as was the Sunday High Tea in the dining room. All staff were pleasant to deal with and wore smart uniforms. After we returned home I checked my bill and felt I had been overcharged so I queried it and received a fast reply and refund. Apparently the room we had originally reserved wasn't available at check in so they had upgraded us to a deluxe suite (without telling us this). We weren't thrilled with the room we were allocated so I don't know how we would have felt with the originally booked room. A free tour of the hotel following the High Tea revealed some truly delightful rooms however the cost of them may be more than our budget allows.
I have suggested that they upgrade their website to clearly show pictures of the various categories of rooms available perhaps with floor plans to help prospective guests. We would like to stay there again in the future provided we could be properly be assured of the room we were getting, with a bed we could easily get onto and a TV that you can watch from a chair. Craig's Royal is a great hotel and, despite my comments I would definitely recommend it.

Room Tip: Check clearly with the clerk exactly what type of room you are booking.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Lionel41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 26 January 2012

What a grand old lady this hotel is! She has been beautifully restored. From the moment you walked in you feel welcome from the decor to the peaceful friendly atmosphere. The coffee shop is ideal for a special gift just your own quiet time to enjoy a step back in time. The bistro has a certain Whow factor. Again it's peaceful and well decorated..souring glass ceiling is a added bonus. Food is a little expensive but well worth it with an excellent choice of yummy food. It's well worth the extra dollars to sit and feel relaxed while you eat!!

  • Stayed January 2012
    • Value
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    • Rooms
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Helpful?
2 Thank themotherdingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 January 2012

The Hotel takes you back to a time of old world elegance .The accommodation and dinner package was wonderful value. We had a glass of wine in the downstairs lounge before dinner, which consisted of a bottle of wine and two courses. They were helpful with some difficult dietary requirements. The staff attitudes ranged from cool (becoming warm and ultimately very friendly) to those who went out of their way without prompting. The rooms were beautiful. If you really wanted to leave the hotel there is a live theater opposite. If the gaming room was in part of the bar area, rather than near the dining room , it would have improved the ambience even more.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jennifer c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 31 December 2011

Like all other reviews, this hotel is not short on elegance. We've stayed at quite a few heritage hotels around Victoria and I must say, this is one of the best. All the pros we read were true. Our superior room, # 212, wasn't very spacious but was comfortable and very clean. However, the bed was a bit too soft, the electric kettle's power cord was too short so we have to hold the kettle near the extension lead while it boils. This is very annoying and can easily be fixed. Also, the hot water service wasn't consistent.

Reception staff service were very good. We had our New Year's eve dinner at the bistro, and the food was delicious. The only complain would be the lack of staff. We didn't have to wait long for our dinner but don't count on getting extra service like refilling your water.

There wasn't much happening around Ballarat so we were glad there is a gaming room. Overall, we had a great time and would definitely be back again.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank gohanema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 December 2011

our stay here recently was everything you see here and more..look it up if your in Ballarat breakfast./lunch or even dinner is a must simply divine French inspired menu.. we will be back for sure...

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zaden j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Craig's Royal Hotel

Property: Craig's Royal Hotel
Address: 10 Lydiard St S | PO Box 485, Ballarat, Victoria 3350, Australia
Phone Number:
Region: Australia > Victoria > Ballarat
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 32 Hotels in Ballarat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Craig's Royal Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
Located on historic Lydiard Street in the heart of Ballarat, Craig’s Royal Hotel is the legendary Australian gold-rush era grand hotel. Opened in 1853 and host to poets, princes and prime ministers over its 150 year history, the hotel is a true icon of the Victorian period. Now, after 4 years extensive restoration, the magnificent accommodation, dining, meeting and banquet facilities are re-establishing Craig’s as the finest boutique heritage hotel in the colony. ... more   less 
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