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“Wouldn't stay here again!” 1 of 5 bubbles
Review of Shortland Court Motel

Shortland Court Motel
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Shortland Court Motel
Ranked #5 of 7 Hotels in Thames
Rotorua, New Zealand
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Wouldn't stay here again!”
1 of 5 bubbles Reviewed 21 June 2011

Negatives:
1. Lights wouldn't stay on for more than a few minutes, we gave up & tried to do paperwork in the dark, with just bedside lights! This was fixed the next day
2. Half of the TV chanels didn't work
3. Swipe card din't work on the second day
4. TV blew up
5. Tea coffee soap etc was not replenished
6. Bathroom door needed the strength of a body builder to open more than half way.
7. TV at an impossible angle to watch, why do motels put the TV near the ceiling?
8. Cat attacked me - I'm a cat person, have always had cats, but this one attacked with no warning, was told it was half wild, maybe it should not be in the office then.
9. We were given a room change, much better room, larger, an actual couch to sit in instead of dining chairs, TV on a table that you didn't wreck your neck watching, BUT when we wnt to get into bed their were..........................HAIRS IN IT, & not just head hair, the sheets had not been changed from the previous occupants
10. The male host was a grumpy B........d

Positives
1. The female host was friendly, until we had to keep ringing/visiting the office with the above issues
2. The second room was of a reasonable standard, except the kitchen tidy pedal didn't work, had to lift the lid instead.
3 They had a cat, even if it attacks without warning
4. Thinking hard, don't think I can find a fourth good thing

Seeing the very mixed reviews it seems to be luck of the draw whether you get a good room or not & whether the hosts are having a good day or not.

  • Stayed May 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank fibreartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 reviews from our community

Traveller rating
    8
    18
    11
    5
    4
See reviews for
7
28
3
5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
new zealand
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 30 October 2010

couldnt fault the place modern rooms large tv spa baths and a private courtyard a real home away from home we loved Simba the cat was very friendly and reminded us of our own
would highly recommend this motel to all.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jmannz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 9 April 2009

We can't imagine how they ever received good reviews on AAA trevel - it is more than strange. How could this more than dated motel with overrated prices achieve four stars? We were upset about the fact having booked for more than one night.

Frauke & Thomas, Munich, Germany

  • Stayed March 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank roughtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shortcourt, Owner at Shortland Court Motel, responded to this review, 5 September 2009
These rooms were opened in 2005. So they are not old. They chose to have a studio and they knew the price when that made the booking. It should be noted that the room in question had a double spa bath, a super kingsize bed, a 32 inch LCD television, a DVD player, a CD plyer, a private patio with outdoor furniture, Plunger coffee and a variety of beverages. This is why it is a 4 star property. Unfortunately there are people around who expect 4 star quality at a 2 star price, Maybe in future they should consider staying at a backpackers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Thames hotels

Brussels, Belgium
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 bubbles Reviewed 29 January 2008

We arrived late (after 8.30pm) and in the motel office, we were greeted by a bit too jolly landlady who, seeing we were foreigners, told us in very slurred speech we'd have to pay the top room rate 'since mid-November is high season' . We did not have much of a choice so we took the room.
Accomodation was ok but we did not appreciate being taken advantage of, especially by a barely coherent and completely drunk motel owner.

The following morning Madame was less than jolly (hung over, I suppose?) and made us feel quite unwelcome. We left well before the 10am check out time and frankly would never go back.

Best drive straight through Thames to the town of Coromandel!

  • Disliked — being taken advantage of by drunk proprietor
  • Stayed November 2007, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
5 Thank 1000Brussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shortcourt, Owner at Shortland Court Motel, responded to this review, 29 April 2012
It has taken me a long time to answer this as I feel it is so dishonest
1.I do not drink . So how could I be drunk.
2. November is one of our busiest months of the year and full rates apply

I have nothing else to say
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Level Contributor
66 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 4 January 2008

A good clean and comfortable motel which is easily found as it is on the main road and very conveniently situated within walking distance of the main street in Thames. Laundry facilities were free. We would stay there again.

  • Stayed November 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GlobetrotterSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coolangatta, Australia
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 16 January 2007

Stayed for one night at the above with 2 children. Property recently renovated and very clean. Room itself was fully self contained with kitchenette, microwave etc, plus separate bedroom. Decor nice and bathroom recently updated/repainted. Only downside is some units right next to busy road and can be noisy early evening. Also, complex is no longer under Best Western banner. All in all, a good experience.

  • Stayed January 2007
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Biddleonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shortland Court Motel

Property: Shortland Court Motel
Address: 208 Jellicoe Crescent | Jellicoe Crescent, Thames 2815, New Zealand
Region: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Thames
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shortland Court Motel 4*
Number of rooms: 9
Reservation Options:
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Also Known As:
Shortland Court Hotel

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