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Heritage Court Motor Lodge
Ranked #14 of 20 Hotels in Kaikoura
Reviewed 7 September 2011

I book this motel via Holiday Guide.
Before I could arrive there, the motel had already charged me.

The motel owner was so rude and not helpful at all.

After my return to my country, I noticed that they had charge me an additional charges of $150.
Upon checking, none can give me a correct answer.
The best part of all, the owner has changed and the owner claims he is not responsible at all. What a S........................ answer!

I tried contacting the previous owner, he is not replying my email/ my phone calls.
My trip to NZ turn nightmare coz of this motel.

My advice to all...............DONT EVER STAY HERE......

  • Stayed: September 2011, travelled with family
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2  Thank rajensha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 - 109 of 115 reviews

Reviewed 2 May 2011

My mother and I stayed here in February 2011 and we don't have any complaints about this place. The only less positive point I can mention is that its location is about 2,5 Km more or less north from Kaikoura's center, which means that you'd better have a car to reach it. Let me add as well that the motel is just beside Highway #1 (Beach Rd there), where traffic is heavy. Nevertheless we didn't find it disturbing at all. Somehow the traffic noise is not that serious and it is possible to sleep without problems (and I'm a light sleeper!).
About the motel and the studio we had, we found it charming. I would say that its name (colonial) describes it quite well. In addition it was clean, comfortable and spacious. No complaints.
We don't have either any complaints about the owners and the staff. We didn't interact with them too much but when we did it, they were correct, welcoming and helpful. For example, the day we left, they allowed us to leave our luggage at their reception for several hours while we went to visit and walk around Kaikoura Peninsula.
Therefore I consider to be this a good and convenient motel (as long as you have a car).

  • Stayed: February 2011, travelled with family
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1  Thank Gwaladar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2011

Don't even contemplate going here - the staff are unhelpful and in fact down right rude and antagonistic -the customer is not right here.

The motel owner was rude and tried to rip me and my kids off by adding extra charges and not honoring what was advertised on his website. I was so dissatisfied that I found alternate accommodation yet the motel still charged my visa card - the dispute goes on

  • Stayed: December 2010, travelled with family
    • Value
    • Service
1  Thank graniterod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2010

My wife and I stayed a night here when visiting Kaikoura. The innkeeper was helpful and flexible, and took the time to get us oriented properly in Kaikoura and see that we were comfortable. The room was a bit dated but comfortable and clean, and we had a good rest. It was also one of the better values available that night.

The next morning we checked out and drove over to do the whale watching cruise. When we got back to our car, we found a note from the motel that we'd forgotten something. Drove back and sure enough the innkeeper had found one of our things we had left in the room.

That he would take the time to remember where we'd said we were going, and then drive over, find our car in the parking lot and leave a note was just terrific and far beyond what we could have reasonably expected. This was one of our best motel stays during our trip in New Zealand!

  • Stayed: June 2010, travelled as a couple
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Thank poffertjes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2017 via mobile
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Stayed: March 2017, travelled as a couple
Thank merko33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 11 October 2016 via mobile
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Stayed: September 2016, travelled with family
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ivan K, Manager at Heritage Court Motor Lodge, responded to this reviewResponded 5 January 2017
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 March 2016
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Stayed: February 2016, travelled with friends
Review collected in partnership with this hotel
Thank irma767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Court Motor Lodge

Address: 205 Beach Road, Kaikoura 7300, New Zealand (Formerly Colonial Court Motel)
Region: New Zealand > South Island > Canterbury Region > Kaikoura
Amenities:
Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service
Hotel Style:
Ranked #14 of 20 Hotels in Kaikoura
Price Range: $101 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heritage Court Motor Lodge 3*
Number of rooms: 9
Official Description (provided by the hotel):
All our units are on the ground floor and set in very sunny, spacious surroundings with spectacular mountain views. We are only minutes from Whale Watching, Dolphin and Seal Swimming, a great Surf Casting beach. ... more   less 
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