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Nivi_W

We did not sleep

2.0 of 5 bubblesReviewed Nov 25, 2023
We are family of 4, we booked superior room. The carpet was torn and there where holes in it. There are huge cracks in moldings. The beds are so worn out, that they nearly touched the floor when we are in it. It was not good for our backs. We didn’t sleep that night. We had booked 2 nights, we got up 3 in the morning, me and my daughter, where my son and my boyfriend tried to sleep again. We stayed in the lobby until breakfast time and we decided to book another hotel near by. We packed out things after breakfast and put it in the car, until we could check in to another hotel. Only the lobby seemed to be nice and renewed. The service was in the other hand, nice. The receptionist was very helpful during check in and to help find things like baby chair, ice an so on. The breakfast buffet was nice, they are lactose-free products. The rooms look like they need to be renovated.
Date of stay: November 2023
Room Tip: If you’re looking for a good and comfort hotel, there are better hotels nearby.
Trip type: Travelled with family
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviewed November 11, 2023

Avoid this hotel at any cost! It's dirty, small, noisy and you pay much much more than what you get. The employees not friendly. I don't post reviews much on TripAdvisor but my experience with this hotel was so disappointing and I felt like I was ripped off and this whole thing was a con. My partner couldn't finish the breakfast. It was cold and seemed old.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank antoniolB5978PX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 10, 2023

Terrible. Just terrible. Everything is terrible. Food is terrible. Service is terrible. Staff are terrible. Overpriced. If you want to be treated badly and pay a lot of money for that go there. It's just not worth it. They do this to guests because they rely on the fact that they are travellers who always change.

Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank alpha123456789
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 2, 2023

Dirty, tiny and employees walk into your room unannounced. The manager was not concerned at all. There were also a bunch of dumpsters outside I’ off my window which I had to listen to bottles being broken and smell all the smoke from the s’more employees.

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Z5474RTkimberlysb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 8, 2023

Location is convenient and room is comfortable. We are family with "older" kid, so finding comfortable rooms may be a challenge. Some polishing of room facilities may be done, but overall that does not influenced our satisfaction during a stay. We did not take a breakfast, as we usually do to have a classical breakfast, but prefer to have brunch around noon, so we used hotel facilities. There is a corner with all amenities: fridge, microwave, dishes, glasses etc, so you may go to the supermarket just across the street and take what you need.
Location is just perfect, short walk to the sea, metro - to reach the town in few minutes, airport, where we took the train to Malmo..
All in all, perfect stay and highly recommended/

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank aidapsoko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 27, 2023

It was an ok hotel but not to be recommended if you are claustrophobic. I suffer from severe claustrophobia and usually take the stairs and not the elevator. This was not an option here. Thankfully the kind night staff helped me take the fire escape route to my room, but in the morning I was reprimanded for by the day-staff since technically that is not allowed. This means that if the night staff hadn't helped me, I would be in full panic or unable to use my room. Not a good start. It did not feel friendly or safe. The breakfast is limited but good quality. If you just need a layover and have no problems with elevators this is perfectly fine.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank almirat2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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