We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
John M
Blenheim, New Zealand

Well located for the traveller and good rooms but cleanliness is an issue.

3.0 of 5 bubblesReviewed Dec 15, 2022via mobile
Good location, we had a quiet room and the shuttle service was fine. Bseing airport accommodation we asked for an hour later check out as we arrived at midnight from a 9 hour international flight. Sorry we dont do late check outs and tbe shuttle after 10am is $50! No flexibility . The rooms are fine but cleanliness is poor, tile floor needs a scrub and had hair on it. The carpet was sticky. Our family have been in hotels over 30years. Get the standard of cleanliness up and be a little flexible for international travellers and you will have good located accommodation
for the traveller.
Date of stay: December 2022
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
C$223
  • Tripadvisor
    C$224
  • Booking.com
  • Hotels.com
3.3 km from Auckland Airport Lodge
Restaurant
Room service
Exterior
C$126
C$115
  • Booking.com
  • Hotels.com
  • Priceline
2.6 km from Auckland Airport Lodge
Hotel Exterior
C$153
  • Booking.com
  • Hotels.com
  • Priceline
1.4 km from Auckland Airport Lodge
Free parking
Pool
C$75
Fully refundable
  • Booking.com
  • Algotels
  • Priceline
1.9 km from Auckland Airport Lodge
Free Wifi
Free parking
Stylish decor and NZ artwork throughout the grounds
  • Hotels.com
  • Lol.travel
    C$130
  • Algotels
0.8 km from Auckland Airport Lodge
Free parking
Pool
Lobby Lounge
  • Hotels.com
  • HolidayInn.com
    C$111
  • Algotels
0.9 km from Auckland Airport Lodge
Free Wifi
Free parking
Hotel Front
  • Hotels.com
  • Expedia.com
    C$108
  • Algotels
0.7 km from Auckland Airport Lodge
Free Wifi
Free parking
  • Algotels
  • Expedia.com
    C$64
  • Hotels.com
1.0 km from Auckland Airport Lodge
Free Wifi
Free parking
Room
  • Hotels.com
  • Expedia.com
    C$72
  • Priceline
1.4 km from Auckland Airport Lodge
Free Wifi
Free parking
Rooms
  • Algotels
  • ZenHotels.com
    C$70
  • Hotels.com
1.4 km from Auckland Airport Lodge
Free Wifi
Free parking
View more hotels in Mangere
Reviews (438)
Filter reviews
438 results
Traveller rating
89
142
71
53
83
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
89
142
71
53
83
Show reviews that mention
All reviews auckland airport free shuttle an early flight leave your car night stay midnight
Selected filters
Filter
Updating list...
10 - 15 of 438 reviews
Reviewed December 13, 2022

This would be without a doubt the worst experience of a hotel we have ever had (after over 25 years of travel all over the world) . The room next door to us and the room across from us had a party ALL night. We asked the office staff if they could please sort it and these people continued to party for three more hours until 2am when eventually the police arrived. This kept us up all night. When we spoke to staff they told us if customers are loud there is nothing they can do about it and we were told to take it to the general manger. His response was that it wasn’t his problem and he would not provide any refund.

We stayed in a family room and paid extra for our third child, where there wasn’t a bed for her to sleep nor linen. The shower door was broken and off its rail. The place was old and run down.

The tone of the general manger was angry and I deeply regret not reading other reviews before booking. The room cost us nearly $300 NZD for one night and it was the biggest waste of money I have ever spent. We would have gotten more sleep in our car at the airport. Please do not stay here, if you have any complaints the owners/managers will do nothing about it. After reading other reviews we made the decision not to leave our car there and I’m glad we didn’t leave it with them, the risk is too high.

Date of stay: December 2022
Trip type: Travelled with family
Thank Travelling_Lozza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 12, 2022

this place is filthy. we pulled up the bottom sheet on the queen bed in one of the "new" rooms because we could see something underneath it, what we saw was a horror show, a green slimy thing on the mattress protector. the rest of the mattress cover was yellow and was so grimy with body sweat it was stuck to the mattress. this cover has clearly NEVER been changed. the mattress was revolting, stained and yellow. we checked out the pillows....disgusting. there are overflowing ashtrays outside, rubbish floating about, sticky floors. nobody seems to care, the attitudes of the staff are generally 'couldn't care less'

Room tip: this place is really filthy. green slim under the sheet, mattress cover stuck to the bed. pillows were filthy too. yuk
Date of stay: December 2022
    • Value
    • Location
    • Service
Thank crystalmax888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 28, 2022

Booked a two-bedroom unit for 4 adults .... The confirmation from Booking .com said 2 adults however sent a 4 of the guests name plus advising them that 2 of the adults required a transfer to the airport whilst the other two adults would check out at the normal time ... I even sent the motel an e-mail direct to ensure that all was in order ...
The amount charged was for 4 adults 2 roomed unit. That the time of checking in the reception desk said I only booked for 2 adults even though they had the 4 names, transfer detail etc .... I was told that I had to pay an extra 29 NZD x 2 . QUESTION why as paid for 4 adults and no extra bedding will be used ...ONLY to be told if I did not pay the extra amount, she was going to cancel my booking and no refund would be made due to a late booking ... Asked for the manager who pay up or leave ... Not even trying to contact Booking .com and or trying to talk about it .... HENCE not happy, SO RUDE...
Being in the travel industry for over 34 years I was at a lost at the service I was offered ... !!!! NEVER ever stay the again ....

Room tip: DO NOT STAY HERE !!!
Date of stay: November 2022
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank JOHN B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 23, 2022

Waited around for the receptionist for 15-20min to check in as she was doubling as the shuttle driver.
Standard room we stayed in was the most run-down, mould and cobwebs infested room I have ever encountered.
Walls had stain or abrasian marks and generally looked like all their cleaners bothered with was changing of the beds and some light dusting.
A note in the kitchen asked for guests to wash our own dishes... enough said!
Shower door dropped off its tracks completely when I attempted to open it, unsurprising, considering the mould buildup along the tracks.
No electric blankets.
No milk in the fridge.

Left our car in their care for two weeks, and on our return discovered several tears to the leather drivers seat. When we questioned the staff member on-site about this he denied possibility of staff responsibility and suggested tears were merely from general wear.
We contacted the manager via email and explained the damage, to which he replied rudely with barely a three line email stating "We did not damage your car".

This place is not a 4 star establishment (otherwise standards have disparingly slipped), and consumer beware that in my opinion photos and statements on this company's website are misleading concerning the level of service and care provided here.

Date of stay: October 2022
Trip type: Travelled with family
Thank DINGO-1778
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 29, 2022

This place was disgusting. Walked into the room and the carpet was sticky and had dirt and little bits of food all over it. The lounges which two people were suppose to sleep on had white marks all over it and wouldn’t even let my animals sleep on it. The sheets in the bed looked like a worker had his boots on and walked over the sheets. Manager is so rude.

On our return from holiday we had to stay there again as the booking wasn’t refundable. We got to the lodge at 1.30am and another couple had arrived and had been told there booking was canceled they had just travelled from India on a 15 hour flight and had two young babies. To be told that in the middle of the night and had no where else to stay with no internet to search for another hotel. So me and my mother in law helped them for about an hour to find another place and finally we got somewhere on queens st. And I kindly asked if they could be dropped there and the lady rudely reply with saying no way.

The manager spoke so rudely to the couple and said “I told you there is no room for you here, would you like me to take you back to the airport or what are you going to do?”.

DONT EVER STAY HERE. THIS TYPE OF HOSPITALITY IS DISGUSTING.

Date of stay: October 2022
Trip type: Travelled with family
Thank kara c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews