Whitehaven Xpress overall was a great experience. Firstly, the BBQ on whitehaven beach was amazing!! There was plenty of food & choice. We went on a gorgeous day & the views were amazing. The crew were nice to my little group but it's very obvious they get frustrated with people at times and can have some pretty snappy remarks even to the point of embarrassing or singling out someone if they dont do something correctly. This was the only negative thing that really affected my experience. Even with the boat full, there was still enough room to move, there is tap water available but I suggest bringing your own bottle. The crew do a good job of explaining with a map where we are going & facts about the area which is good, they are happy to answer questions also. We really appreciated getting picked up & dropped off at our hotel & luckily didn't have to wait too long, although if you're not on the first load then you can expect a wait at the terminal. I wouldn't choose Whitehaven Xpress again however simply because I'd enjoy a faster boat with a younger crowd. The way they spoke to it's customers does need improvement, I did feel sorry for a few people.
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