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“What a wonderful place!!”
Review of Pinnacles Resort

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Pinnacles Resort
Certificate of Excellence
Melbourne, Australia
2 reviews
“What a wonderful place!!”
Reviewed 31 January 2012

The four of us arrived in Airlie on a wet Sunday... drove to our Unit and with bated breath entered. What we saw was amazing, not only was our 2 bedroom Unit fantastic but the view we had , even on a wet day...was wonderful! Needless to say, QLD weather, quickly improved and with the spacious balcony we had, we could watch the changing colours of the Ocean from the top of the hill and just be totally relaxed. My sister & I also enjoyed a Facial/Massage package at the Endota Spa (within Resort)..It was just the best & of course we bought products...because they were the best. Met the Owners, who were also lovely and accomadating and friendly if you needed anything.. other wise they gave you privacy. There was so much to do in Airlie Beach and to come back to our beautiful Apartment..Magic!

  • Stayed January 2012, travelled with family
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    • Sleep Quality
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Helpful?
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
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English first
Mackay, Queensland, Australia
Level 6 Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 January 2012

Hi folks would just like to tell you that after a bad experience at Blue Horizon Airlie beach I drove to the top of the hill to "Pinnacles resort and spa"
The people, service,friendliness and overall presentation of the resort...... are absolutely brilliant.
My wife and I travel to Brisbane,Melbourne,Gold coast and Sydney on a regular basis for time away in apartments and this place is the best I have stayed in.....no wonder it is 5 star.
Pinnacles to advertise stunning sea views and they mean every word of it, no false advertising here........You will not regret giving this resort a look in and if you don't then you will never know what you missed out on.
From the moment you walk into the main reception you are made to feel like you are welcome, it is private,quiet and a real memorable holiday experience.....Thankyou Pinnacles, you are now our number 1 spot to stay in Airlie beach.

Room Tip: To the best of my knowledge all rooms are good, I have spoken to a few people and all feedback has b...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2012

We had a beautiful apartment with an outdoor spa looking overlooking Airlie Beach. Everything was well presented, modern and clean. The pool area was also very nice. Very happy with the facilities overall.

As with all the other reviews, yes the hill is steep (24% incline on the road sign), yes the driveway is steeper! We are both near 30 and relatively fit and we found it to be a bit of an effort (especially in the heat) but not terrible. It took us just over 5 minutes to walk from the bottom of the street to the top of the driveway. If you take your swimmers with you, just jump straight in the pool!

The only negative about the property is just a few too many signs, information sheets, pieces of paper saying "No doing this... No doing that.... etc etc etc" I think one would be enough.

Also, in case you hadn't realised this is a 5 star self contained apartment, not a hotel. So no 24 hour front desk, room service, towel changes, turn down service, you take out your own rubbish(!) etc. For some reason we didn't know until after we checked in (our fault), but if you go in knowing it's fine.

  • Stayed January 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Dutchy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
Reviewed 20 January 2012

We booked this place through booking.com and had it for a great price and we still had a amazing flat, a two bedrooms flat(flat number 24) with a huge balcony, a spa and we felt like at home. the kitchen is fully equipped. The staff is very very nice and really helpful. There is a really steep hill but it worth it for the view and many times Sue offers us to drive us up to the top so we didn t have to walk! A cab for the main street will cost you 5$ and 7$at night. The flat wAs very clean. The swimming pool is great! Thank you so much Sue and all the staff for making our stay memorable!!!!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cecilemelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2012

The best holiday we've had in years! The room and view were breath taking and second to none in Airlie. We loved having our own imaculate kitchen with full facilities, super comfy king bed and jacuzzi on the large balcony!

From the time we booked untill the time we left, outstanding service. Sarah & Sue were very friendly & helpful with all our needs. They booked all our tours, dinner reservations & even heated our spa during the day so we were free to spend our days care free.

The hill to the resort is a little steep but so are most resorts in Airlie. Unless you are very unfit, it's a good stroll to work off the excess beverages. Also a taxi only costs $4-5 and there is a taxi rank on the main street. The staff were also too happy to drive us up & down the hill in golf buggies on request, just a call away.

The swimming pool was spectacular!! Amazing view!! Great way to finish an afternoon.. Followed by a spa on the balcony with a wine :)

Highly highly highly recommend this amazing accomodation! We will be back very soon!

Thanks guys!

  • Stayed January 2012
    • Value
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Helpful?
2 Thank Jaco84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 January 2012

Loved this place. Amazing view. The hill is a little steep but nothing to complain about unles your extremely, ridculously unfit. The reception is more then happy to give you a lift up the hill.
The managers and staff are AMAZING! If you read otherwise it's a lie. Sue and her partner are lovely. As is Sarah.
They made tours and dinner so easy by booking for us and we paid for the tours at their office at the end. No fuss.
The manager one night picked us up from our door and drove us a block over to peppers to eat an amazing meal at their restaurant, just because he wanted us to have a great night.
Best of all, new years eve, we watched the fire works from our verandah and my partner asked me to marry him! It was perfect!
This place is amazing.
The pool is fantastic and the gym is great :)
MUST STAY! Lovely and amazing, it was perfect!

  • Stayed December 2011
    • Value
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Helpful?
1 Thank NatalieFrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 January 2012

I LOVE this resort. I have just returned from my 2nd holiday here. Both occasions we have rented one of the beautiful 3 bedroom apartments with spa bath on the balcony. The apartments are huge with everything you could possible need. The view is outstanding. We ended up saving money as we just wanted to stay in the apartment and eat on the balcony. Would recommend to anyone and will definitely be back.

Room Tip: They all seem good as all the rooms have an amazing view
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lixylu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pinnacles Resort

Property: Pinnacles Resort
Address: 16 Golden Orchid Dr, Airlie Beach, Queensland 4802, Australia
Phone Number:
Region: Australia > Queensland > Airlie Beach
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 55 Speciality Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pinnacles Resort 5*
Number of rooms: 29
Official Description (provided by the hotel):
Pinnacles Resort is located 300m from the heart of Airlie Beach and consists of 1, 2 & 3 bedroom self contained apartments all with king bed, balcony, spa & magnificent views of the Coral Sea. Onsite facilities include 20m ozone heated wet edge swimming pool, gym, sauna (infrared & traditional) & a tour desk. Relax in 5 star luxury. ... more   less 
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Also Known As:
Pinnacles Resort And Spa
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach/Whitsunday Islands, Australia

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