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“The Palmer's at Toscana” 5 of 5 bubbles
Review of Toscana Village Resort

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Toscana Village Resort
Certificate of Excellence
Johannesburg, Gauteng, South Africa
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“The Palmer's at Toscana”
5 of 5 bubbles Reviewed 29 March 2012

With having only 1 continent to visit I think I will leave this off by bucket list.

Toscana was to me and my family the ultimate destination, the service from Jo, the accommodation, the views and the hospitality we experianced in Airlie Beach was unsurpassed by all other resorts.

Don't even try to look anywhere else!!!!!!!!!

The Palmer family.....South Africa

Room Tip: Pay the little extra to secure an appartment in front of the complex
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Athol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JACM57, Manager at Toscana Village Resort, responded to this review, 9 April 2012
How very lovely of you to write us such a nice review. Quite a few of your fellow compatriots have stayed with us in the last couple of weeks.....and every one is loving the resort atmosphere, the local area and the climate
So thank you and please keep spreading the word of how pretty it is in the Whitsundays and a what great destination holiday it is with lots of exciting adventures to experience both in the water and out
There are lots of nice accommodation places...especially on our street, Golden Orchid Drive (if you want the views and be close to the facilities)...but thank you for choosing us!
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421 reviews from our community

Traveller rating
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    2
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Geelong, Australia
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 March 2012

Second time at Toscana, and again didnt want to leave. stayed 9 days, its all there with exellent balconey views, clean rooms, in the rooms everything you need is there and more very spacious . the pools are great with water falls even a kiddie pool and bbq. privite parking with lock up garage. 5 minute walk to airlie main street,10 minute walk to main bus terminal. the host's jo & david are exellent ppl they will go out of there way to help you. i
would highly recommend toscana to everyone. ill be back.
thank you again jo & david for a great time.

Room Tip: i feel any room would be great, jo would pick a room that would suit your needs.
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bruce c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JACM57, Manager at Toscana Village Resort, responded to this review, 9 April 2012
We are so pleased to have happy guests that return to us every year. We will have to keep moving you around the resort each visit so you can become opinion experts on the different views and favourite apartments.
Thank you very much for staying with us again...and thank you for taking the trouble to write about us
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Hong Kong, China
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 March 2012 via mobile


We stayed mid February for 4 nights and found the service very good. Jo the person in charge looked after us and we felt that she went beyond the call of duty, thank you! Also the suite was of very good size and made our stay comfortable. The facilities including a number of outdoor pools are great and our two little kids had a fantastic time in the water. We also forgot things in the room after checking out and it was mailed to us promptly. Thanks for a great stay!

Stayed February 2012
Helpful?
1 Thank ctravnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JACM57, Manager at Toscana Village Resort, responded to this review, 9 April 2012
We have tried to create a relaxing and quiet atmosphere, so aim our market more towards the families and couples. The pools are a great feature for families especially having the BBQ close by so you can keep an eye on them while you relax as well
So very pleased you enjoyed you visit and thank you for taking the time to share your experience
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Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 11 February 2012

First time to airlie beach and what an experience! Not only the perfect location but the accommodation and service provided by management made the visit outstanding. View from room 24 was bliss. Clean apartment. Bed comformy. Pools clean and several to choose from. Air-con worked perfectly (and was a godsend as i was adjusting from the humidity). Yes its a steep climb back up but takes no more than 10 minutes till your in the main strip (close enough to walk but far enough to be private and quiet). Couldn't fault this place. Management were friendly and of great assistance in suggesting attractions and arranging buses to and from the ferry's. Thank you for having us I'll be recccomnding this place to everyone I know. I look forward to returning very soon!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 667334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JACM57, Manager at Toscana Village Resort, responded to this review, 14 February 2012
We are lucky to be positioned only half way back up the hill from the village but you poor things had to put in the extra effort up the pathway to get up to the top block.
Still, I agree the views are worth it - you really have a great panoramic outlook over the entire village and out to the Whitsunday islands and that really blue, blue water with the boats bobbing about in the bay.
Thank you for recommending us, we are so pleased you enjoyed your stay at Toscana and you had such a great holiday in the Whitsundays that you want to come back..
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Melbourne
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 January 2012

We stayed at Toscana Village Resort for 10 nights.
We had a great apartment which was very roomy and comfortable. The balcony was fantastic with amazing views - this was a highlight. We spent NYE on our balcony watching the fireworks - awesome. Our apartment also had a very comfortable bed which is critical on holiday!
The resort managers were very friendly & helpful and when we had some issues with our TV they came and gave us theirs! They made great recommednations on which activities they thought we would enjoy and made all the reservations for us.
It is a very steep hill to climb on the way back from the main strip, and we were also in the highest apartment (27) so it was twice the climb - it made it an effort to go out knowing you had to come back, but the views and location were definitely worth it!
The apartment itself had some small irritating things like the ice tray was absolutely crap (and I like ice in my drinks), the cookware was a bit ordinary, making it difficult to cook as well as I do at home, but these things are standard for holiday apartments I think. Overall our stay was excellent and we would definitely recommend staying here!

The pools are fab and because there are 4 of them we usually had a pool to ourselves!

(as an aside - best places to eat are Fish DVine and The Village Cafe - we had crap meals everywhere else and ate in these 2 a number of times with always friendly service and great food!)

Thanks Jo & David!

Room Tip: The rooms 23-27 have the hardest walk back up the steep driveway (after the steep hill) but the view...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deborah73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JACM57, Manager at Toscana Village Resort, responded to this review, 10 January 2012
Happpy to note you arrived home safely and thank you for jumping on to write a review so quickly. Since one of you is a personal trainer - I thought it my obligation to give yout he most number of steps I could find. Tough that the other one also had to leg it and keep fit ....but as you say the views of the Whitsundays, the shades of blues of the water and sky, and the everchanging picture of the boats coming and going make for relaxing contemplations with a glass of wine on the balcony at the end of the day

thanks again for you comments and I made note about the ice trays and have replaced them from our stock of spares
regards,
Jo
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Brisbane, Australia
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

Well, what a view! It was something that would never get old for me. We stayed as a group of 7 and found this resort to be very good. Great sized apartment, everyone was still able to have their alone time, but also good for social dinner making and movie watching. The 4 different pools were also great because we were always able to have our 'own' pool without having to worry about disturbing families with small children etc. For the rate, these apartments are fantastic value for money, especially seeing as some of the more expensive resorts offer no more value. The room we stayed in (Number 11) was a bit run down, but still clean and neat. There were only a few small annoyances.. the CD player because the frequency dial did not turn, meaning we could not tune into a radio station and the lack of a sharp knife for cutting (the one supplied was very bendy, making it quite difficult/ dangerous to use). We just solved this by buying a knife from the supermarket and leaving it there. The floor was also in need of a good mop (my feet were black from just walking around). So really, these small annoyances were balanced out by the great rate and apartment space.

Room Tip: All had great views! :)
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  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AliKeane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JACM57, Manager at Toscana Village Resort, responded to this review, 10 January 2012
It is so nice to have guests that find positive spins on things. I think it helps when you have a great group of friends and are determined to enjoy yourself.

Many apologies for the blunt knife and that was so nice of you to replace it, that I wont mention that we probably have about 10 spare in stock - as that would probably only really annoy you
Can't make any excuse for the black feet though as the tiles are mopped with quality chemicals after each clean - so they should not be causing guests grief. I even have a very expensive steam cleaner - perhaps I just need to use it on the tiles more often!

thanks for your input ..and so very glad you chose to stay with us
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Tweed Heads, New South Wales, Australia
1 review
5 of 5 bubbles Reviewed 5 January 2012

We have just returned home after an awesome stay at Toscana Village Resort. The apartment was just like home with everything you need! The view was awesome over looking the beautiful Whitsunday Islands! I'm sure going to miss having my morning coffee with that view and also the morning visit from the cocky! The management are very helpful and friendly booking our tour for as out to the reef! The kids just loved the stay especially jumping off the waterfall into the pool with the other kids! We were all sad to leave and when we return one day we will defiantly stay at the Toscana again! Great value and just perfect!!!!

Room Tip: All the apartments have ocean views
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  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Erryn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JACM57, Manager at Toscana Village Resort, responded to this review, 10 January 2012
There you go - Airlie Beach has it all...great scenery, good fun things to do and friendly birdlife..

It is great that you were able to experience a good fun family holiday - getting away is all about sharing new places and experiences.

PS - hope the cocky wasn't too friendly as they can be rather naughty and pick at the outdoor furniture ..and do 'you know what'..all over the floor

Please pass the word on about what a great place Airlie Beach is ... it is such a pretty place and there are lots of lovely resorts to stay..including ours (if I may be so presumptious)
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Additional Information about Toscana Village Resort

Property: Toscana Village Resort
Address: 10 Golden Orchid Dr, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Amenities:
Free Parking Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 53 Speciality Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Toscana Village Resort 4*
Number of rooms: 18
Official Description (provided by the hotel):
Situated 200 metres from the Airlie beach foreshore, Toscana Village Resort is located half way up a leafy hillside providing stunning ocean views over the bay to Hayman Island and beyond.The resort has pretty Tuscan garden pathways leading to three smaller pools and BBQ area at the rear of the resort, and another pool at the front entrance allowing for plenty of areas to laze around reading a good book. All apartments are self catering with full kitchen and laundry facilities and balconies with outdoor dining settings to enjoy an afternoon wine and the panoramic vistas. We aim to provide comfortable, spacious accommodation in a convenient location offering great views and value for money. ... more   less 
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Also Known As:
Toscana Village Hotel Airlie Beach
Toscana Village Resort Airlie Beach/Whitsunday Islands, Australia

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