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Reviews (561)
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All reviewsacross the roadflights of stairsfamily holidaygreat poolswimming poolpatrolled beachboth bedroomsground floorgood sizebeautiful beachtropical paradiseapartment was spacioussecure parkingperfect locationwashing machine and dryergreat holidaysecond bedroom
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Reviewed July 31, 2012

Friendly staff (both the fill in couple and the managers). Fantastic size apartment. Lots of room.
Lovely pool.
The apartment we had was on 3rd floor up.
The electric hotplates were a bit eratic and a challenge to use.
Overall a lovely place to stay to get our dose of Vitamin D.

Room Tip: If you don't like stairs, ask for a lower floor, preferably looking out the ocean to see the sunrise.
  • Stayed: July 2012, travelled as a couple
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2  Thank Lyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 24, 2012

Stayed for 3 days. Given a two bed apartment - the second room locked. Quiet room on top third floor with views of pool and beach. Facilties are good but a little tired in places - but hey you here to enjoy the beach, sea, and surrounds not stuck inside.
Arrived at 2300 and gained access to apartment very easily. You call an out of office help line from the reception phone and helpful staff get you your key and access to the complex. Very simple.
Overall Staff very friendly and helpful. Pool ok for just relaxing in. Apartment good and well priced.

Room Tip: High floor rooms have no lift access so you may struggle with suitcases....
  • Stayed: July 2012, travelled solo
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2  Thank PDoddy_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 9, 2012

stayed for 6 days very tidy and clean. the beds where firm clean. The two bethrooms was very good for a fmaliy of four. the lighting was not the best very dim and the dishwasher just about fell on somone. The pool was nice and big so you would not get in people way when swimming.
Would stay here again.

Room Tip: room facing north and ground floor over looking pool with a sea glimpse
  • Stayed: July 2012, travelled with family
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5  Thank Amelia w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 5, 2012

We were disappointed on this return visit. The location is great with Trinity Beach just across the road from the back gate. The resort pool is pleasant but the shadecloth supporting columns and variable depth don't allow for serious swimming. The secure underground parking is very good, the free garden BBQ is very good, and the general ambience of the resort is very good. Having our own washing machine and dryer was also convenient, although the clothes airer provided was a bonsai version which is quite inadequate given the rules against drying pool towels and swimmers on the balustrade. The fridge was a good size and seemed to be the newest appliance in the apartment. That was lucky as much of the pantry food had to be kept in the fridge to keep it out of the way of the ants.

Our apartment was long past its prime with peeling paint, inadequate shower (an 80 litre hot water tank is way too small for a family to have showers at the same time), old appliances (the stove took 20 minutes on 'High' to boil a saucepan of water), there are no screens to any of the doors or windows so you have to lock up every time you leave and put up with flies everytime you eat. The oven venting is so inadequate that the smoke detector, set too close to the kitchen anyway, activates almost every time you use the oven (and only about 10% of the digital display on the oven remains visible). The bathrooms need lights on even on the sunniest days. Despite having booked almost a year in adavnce and having requested an apartment with both front and rear balcony (which many have), we were told that none were available. Apparently some of the apartments have been refurbished but ours was long overdue for that and it's not as if we got any discount for the shabbiness.

A service clean is supposed to be done mid stay for stays of seven or more days. On our 11 day stay we received no service clean until we asked for it on day 9, which meant we also had to use the same bath towels and linen for that period, not to mention the single tea towel and single chux for the kitchen. And all we got was a change of linen and towels. The dishwasher is out of the ark and very noisy, but because insufficient place settings are provided we have to run it daily. Since no steel wool or scourer is provided, and the dishwasher was too old to be effective, it was impossible to leave the pots and pans sparkling clean on departure. Presumably the cleaning staff have the right equipment but it was frustrating being helpless in that respect.

When the apartments have all been refurbished to a standard that matches the prices, we'll certainly be back, but this visit was a let down.

Room Tip: Don't accept an apartment that has not been refurbished or which has no insect screens fitted!
  • Stayed: July 2012, travelled with family
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2  Thank philipargy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tropicsTrinityBeach, Manager at Coral Sands Beachfront Resort, responded to this reviewResponded August 31, 2012

While management appreciates the reviewer for taking the time to provide this indepth review we are a little bewildered as to why nothing was mentioned while the guest was inhouse nor when the guest checked out of the resort. The only indication the guest was not happy was was when the reviewer’s wife complained to a staff member and said ‘we only booked here so that we would get a back deck’.
The booking confirmation sent to all guests carries the statement that we are unable to guarantee particular apartments and as this period was the first week of the school holidays during high season it was very difficult to meet this request. All apartments have large front balconies but only a small number have back balconies.
The guest raised many issues including the resort pool not allowing for serious swimming. While the pool is a large lagoon style swimming pool it is not advertised for serious swimming. The ants are little sugar ants and are part of the tropical experience. In fact a small sign is located in each apartment asking guests to avoid leaving any food on benches. As the reviewer had stayed previously he would have been aware of these things.
We take note that this apartment is due for a refresh and believe our modest rate for this apartment reflected this at the time. We apologise for not noticing the small area of peeling paint in an obscure corner of the laundry and have since had it repainted.
As the mid stay service fell on a Sunday we provided it on the Monday. All the apartments are fully self-contained so towels & linen can be easily washed and dried in the washing machines and clothes dryers provided for the convenience of guests and located in each apartment. The provision of clothes dryers in apartments eliminates any need for drying clothes over balustrades.
A start-up kit is provided by the owner in each apartment which includes items such as chux, scourer, dishwashing liquid etc and there is a notice in each apartment notifying guests that once these have been used the guest will need to replenish with items of their choice. You will find similar arrangements in all self-catering apartments throughout Queensland.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2012

Stayed for seven days in June 2012. The apartment was spotless and the facilities superb, especially the full kitchen with oven, hob, microwave, kettle, toaster and dishwasher. The utility room with washing machine and tumble dryer was a bonus. Graeme and Merilyn, The managers, Graeme and Merilyn, were very helpful and dealt with all our queries and requests promptly and efficiently. We would recommend this resort to anyone.

  • Stayed: June 2012, travelled as a couple
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3  Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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