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2 reviews
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Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 7
Cowes, Phillip Island, Victoria

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Perth, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Expensive ”
Reviewed December 22, 2016 for a stay in December 2016

The house is nice, but overpriced. They say bring your own towels, pilow cases and linen ( who does that on a holiday) as they charge you $10 per person for one night. You can buy towels at Kmart for $5 each if you have to. I think it is unethical not to state the charge prior to booking and even more unethical to charge people that much for using a towel. It seems to me like a money grabbing method taking advantage of people unexpecting it.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Dec 2016
That's really disappointing, as I went out of my way to accommodate your last minute booking. It states on booking.com that there is an extra linen and towel fee hire. You could request not to have this extra fee and bring your own. It's a fully contained holiday house that you are required to bring your own sheets, towels and pillow cases. Many houses on Phillip Island are rented this way. It's not a motel/hotel type accommodation that is completely serviced. I am very sorry you were not happy about this.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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