Good location and (in my case an external event experience) but hotel must review CRM or surveillance to avoid subtraction of personal belongings
6,042
1,260
371
91
73
ABayney
Unmatched service and experience!
Review of Transamerica Resort Comandatuba
Reviewed Aug 5, 2024
The entire experience... from our pick up at the airport to our return to the airport was excellent!! Wonderful experience, great food, friendly and warm staff, and a beautiful resort!!
Date of stay: July 2024Trip type: Travelled on business
Value
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Location
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Sleep Quality
Review collected in partnership with this hotel
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Transamérica Comandatuba, Outro at Transamerica Resort Comandatuba, responded to this review
Responded Aug 14, 2024
Hello,
It's great to know that your entire experience, from arrival to return to the airport, was excellent! We are happy to know that you enjoyed the food, the friendliness and welcome of our team, as well as the beauty of the resort.
Our goal is to always provide unforgettable moments, and knowing that we can achieve this with you fills us with joy.
We hope you come back soon for another wonderful experience!
Marcelo Silva
Quality Department
It's great to know that your entire experience, from arrival to return to the airport, was excellent! We are happy to know that you enjoyed the food, the friendliness and welcome of our team, as well as the beauty of the resort.
Our goal is to always provide unforgettable moments, and knowing that we can achieve this with you fills us with joy.
We hope you come back soon for another wonderful experience!
Marcelo Silva
Quality Department
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leonardo B
1
Date of stay: July 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marisa A
Sao Paulo, SP
11043
Amazing days with pleasure, joy, confort, good food and nice people. For me and my family, Comandatuba is the best place to go.
Date of stay: June 2024
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Transamérica Comandatuba, Outro at Transamerica Resort Comandatuba, responded to this reviewResponded July 9, 2024
Hi Mariza,
How wonderful to know that you and your family had incredible days in Comandatuba! Nothing better than pleasure, joy, comfort, good food and friendly people to complete a memorable experience.
We hope you can come back soon for more special moments like these!
Marcelo Silva
quality department
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Neide A
61
I like vey much, excellent stay. Relaxing and beautiful. Despite of old furniture, good in general. Need some atention regarding damp smell in the room. It would be good if rooms have more electrical outlets and electrical lamps. Too dark in my opinion.
Date of stay: June 2024
Review collected in partnership with this hotel
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Transamérica Comandatuba, Outro at Transamerica Resort Comandatuba, responded to this reviewResponded July 8, 2024
Olá Neide,
Agradecemos pelo feedback! Ficamos felizes em saber que você gostou muito da sua estadia.
Lamentamos pelo inconveniente em relação ao cheiro de umidade no quarto. Revisaremos para melhorar a experiência dos nossos hóspedes. Quanto às tomadas elétricas e iluminação, entendemos sua preocupação, faremos os devidos ajustes.
Esperamos recebê-la novamente em breve e poder oferecer uma experiência ainda mais agradável.
Marcelo Silva
Departamento de Qualidade
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
lucyodiniz
1
A true paradise to be enjoyed. Excellent service in a really amazing place. We recommend the stay for both rest and business
Date of stay: May 2024
Review collected in partnership with this hotel
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Transamérica Comandatuba, Outro at Transamerica Resort Comandatuba, responded to this reviewResponded May 25, 2024
Hi Lucy,
Thank you very much for your review. We are extremely happy to know that you considered our hotel a true paradise.
It is gratifying to know that you enjoyed both the service provided and the location of our resort. We are dedicated to providing an exceptional experience for all our guests, whether for relaxation or business.
Your recognition is very valuable to us, and we are honored with the recommendation. We hope to have the pleasure of welcoming you again soon, and that your next stay is as pleasant as this one.
Marcelo Silva
quality department
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Patrícia K
1
via mobile
It’s a wonderful place to vacation. You can rest but also there are plenty of options if you prefer to stay active. Everyone is kind and may go out of their way to accommodate your needs. Shout out to Lucienne from Capitania Lounge always ready to help you. Will certainly come back
Date of stay: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Transamérica Comandatuba, Outro at Transamerica Resort Comandatuba, responded to this reviewResponded May 17, 2024
Hello Patricia,
Thanks for your feedback! We are happy to know that you were able to rest and enjoy the various activity options available.
Let's share your compliments with Luciene.
We hope to welcome you again soon!
Marcelo Silva
quality department
This response is the subjective opinion of the management representative and not of Tripadvisor LLC