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Reviews (197)
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All reviewsbella janemango suiteocean frontone bedroom suitesoothing soundlarge verandaplenty of hot waterreturn to puerto ricodowntown rinconthis place is amazingsea glasspeaceful placecoqui frogssee you soonminute drivewavespr
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8 - 13 of 197 reviews
Reviewed August 29, 2017 via mobile

I stayed in lemon tree hotel with my family and we have very wonderful experience with lemon tree mahbob and gopal took very good care of us. I was also happy to see staff who are differently abled performing well with other colleagues.

Stayed: August 2017, travelled with family
Thank sunita s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 6, 2017

The cottages were wonderful. We have stayed at ocean front properties before....but this raised that description to a whole new level. Literally, the ocean was at your door. When we took the steps down from our balcony, we stepped into the ocean.

Although the room, actually a 1 BR apt, was clean and the kitchen had all the basics, it was the spectacular view that made our stay exceptional. We went at the end of May and had thunderstorms every afternoon. The storm-watching view from our wide balcony was thrilling.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank athynwsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 29, 2017 via mobile

Well... First, got to pick the keys few minutes always from the actual location. When I got to the "Que Chevere" designated hotel to pick-up the keys, there was no parking around. By the way it was very crowded. Second, when I got to the property... well the provided key was not the one for the room. The room is not a four stars room, but is ok to spend a night. Third, the view is phenomenal! Although for some of us we are probably looking for a great experience. Overall, I think the owners probably have to spend more time evaluating their customer service policies in order to provide that great experience I mentioned above. Ricon have multiple place to stay and they are very nice, as well.

Stayed: April 2017
Thank ruizespada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaJaneRincon, Owner at LemonTree Oceanfront Cottages, responded to this reviewResponded May 9, 2017

Thank you for taking the time to write your review. We are pleased you liked the phenomenal oceanfront view-this is one of the reasons people come to the Lemontree, to enjoy being so incredibly close to the ocean.  We pride ourselves on excellent customer service and we regret you received the incorrect key and as soon as we found out, the correct key was hand delivered to you at the Lemontree in less than 15 minutes. Mistakes happen and we apologized to you then and apologize again now. 

For us, Customer Service is not a “one and done” situation, but rather an ongoing, continuous process which enables our guests to fully enjoy their time away.  We take all feedback seriously and use that feedback to continue improving our customers' experiences. You are correct, the Lemontree is not a four star hotel. We are not a resort that with a pool or bar scene. The Lemontree is a guest house that offers its clients, real privacy, a full kitchen, directly on the ocean with expansive covered outdoor spaces all at an accessible and very competitive price point. We have been providing guests with an opportunity to create a "great experience" for many years. We encourage all our prospective guests to read reviews and look at property photographs before making a booking decision. We regret, Jose, that the match was not quite right for you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 20, 2017

This accommodation was exactly right for us. Not fancy but clean, well kept and functional. We had a kitchen/living room, separate bedroom and nice bath with shower.
The best was the large veranda directly above the water. Great place for swimming in calm waters. Nice sand beach when tide was out. We enjoy hunting for sea glass and this was a treasure trove. Located about 5 minutes from the fun town of Rincon, but nevertheless, it was in a quiet location. Will definitely stay here on our return to Puerto Rico!

Room Tip: We loved the Papaya "cottage" for the large private veranda right on the water.
  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Smokey1758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaJaneRincon, Owner at LemonTree Oceanfront Cottages, responded to this reviewResponded May 9, 2017

Hi Smokey1758,
We are so pleased the Lemontree was “exactly right” for you. We’ll take “not fancy but clean, well kept, and functional,” as a true reflection of the accommodations at the Lemontree. The suite’s big veranda is indeed “the best” to enjoy the view of the water and just relax. I’m so glad you enjoyed swimming on Lemontree’s beach and found lots of sea glass. We will be delighted to welcome you back to the Lemontree when you return to Puerto Rico!
Best regards, Bella Jane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 7, 2017

This was our fourth time staying at the LemonTree, but five years since our last visit. We love staying here with the large deck right on the ocean and a million dollar view. It's a bit out of town and that's a plus for us. The beach heading east offers miles of sand and coconut palms, great swimming beaches, and during the weekdays at least, almost complete solitude. The studio apartment we rented was very clean and comfortable. It had what we needed to fix breakfast and lunch. I highly recommend this the LemonTree.

  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank vavert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaJaneRincon, Owner at LemonTree Oceanfront Cottages, responded to this reviewResponded May 9, 2017

Hi Vavert,
We were so happy to welcome you back for a fourth stay at the Lemontree!! We too believe that the big deck on the ocean has a "million dollar view." We are so glad you enjoyed walking the miles of sandy beach with palms and tropical flora. Indeed, the weekdays with fewer tourists and locals along the coast, can leave you believing you are on a deserted island with plenty of time for contemplation and relaxation. We look forward to seeing you again soon!
Warmest regards, Bella Jane

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