We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (53)
Filter reviews
53 results
Traveller rating
13
18
7
7
8
Traveller type
Time of year
LanguageAll languages
More languages
13
18
7
7
8
See what travellers are saying:
Filter
Updating list...
5 - 10 of 53 reviews
Reviewed July 29, 2015

This was a really bad experience. Our room was dirty, and a basket for boiled eggs on the breakfast table had very old dirt in it. Tables not clean I shall not go into more details. But the standard of the "breakfast" was very very poor.
The staff was not the welcoming type - especially one of the waiters at the restaurant within the hotel.
When pointing out what should be different, they would not care.
I cannot understand how a hotel in this standard can go from max. 1 star - where it should be to - and not 4 stars

Room Tip: stay away - I would not recommend it
  • Stayed: July 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank LarsK51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 25, 2014

Staff was friendly and professional, rooms were reasonably clean, but not as clean as I would expect from a proclaimed 4 star. The rooms were quite sterile looking: no decor, no phones, no clock. Breakfast was very good. Location was excellent. If this had been a 3 star hotel, I probably would have given it a 4 circle rating, but as a 4 star, it doesn't deserve it.

Room Tip: Face the front of the hotel if you can. This town goes to sleep at night so it shouldn't be that noisy. The back of the hotel faces an unsightly dalapidated building.
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank mjgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 28, 2012

We spent a perfect weekend in this hotel. The hotel located is in the center, just off the main promenade. From the train station is located within a half hour walking and then you have all the attractions on hand. I was surprised at just day receptionis,t who did not smile all the time, while communicating with guests sat unconcerned, but it is a small thing. But the night receptionis was still smile and a lot of problems without direct help us all explained and advice has been very nice. The room was a little small, but on a weekend stay at the hotel was sufficient. The room lacked glasses and a mini bar on demand is only by prior reservation. Internet connection was not,only at the reception free of charge. Balneo in the hotel was closed, it has been great damage, but around the hotel are spa houses a lot, I do not reccomend at all Lazne 3 - Elizabeth's Spa - old communist building, with services to the hospital. I highly recommend Temple: Castle Spa - http://www.zamecke-lazne.cz/, staff very professional and friendly.
What I would warmly recommendation is the hotel restaurant. Really perfect food, the choice of many dishes and big portions. Employees at the restaurant are very friendly and helpful. It was not problem opened a restaurant and make me a good coffee for cigarette in the lobby.
Warmly recommend this hotel and already looking forward to next visit.
........................................................................................................................
prozili jsme perfektni vikend v tomto hotelu. Hotel si nachazi v centru, hned u hlavni promenady pramenu. Z vlakoveho nadrazi je vzdaleny maximalne pul hodiny pesi chuzi a pak mate z hotelu vsechny zajimavosti na dosah.
Prekvapila me jenom denni recepcni, ktera se po celou dobu neusmala, pri komunikaci s hostem sedela bez zaujmu, ale to je malickost. Zato nocni recepcni byla porad usmata a hodne napomocna bez problemu nam vsechno vysvetlila, poradila a byla moc mila.
Pokoj byl malinko maly, ale na vikendovy pobyt v hotelu byl dostacujici. V pokoji chybeli sklenicky a minibar je jen na pozadani po predchozi rezervaci. Pripojeni k internetu nebylo, jenom na recepci ale bez poplatku.
Balneo hotelu bylo zavreno, co byla obrovska skoda, ale kolem hotelu je hodne lazenskych domu, vubec nedoporucuji Lazne 3 - Alzbetine Lazne - stara komunisticka budova, se sluzbami jak v nemocnici.
Vrele doporucuji welnes: Zamecke Lazne - http://www.zamecke-lazne.cz/ , personal velmi profesionalni a pratelsky. A ten odpocinek ? neopisatelny.
Co bych vrele doporucil je hotelova restaurace. Fakt perfektni jidlo, na vyber z mnoha jidel a velke porce. Zamestnanci v restauraci jsou hodne pratelsky a ochotny. Jeste ani nebyl otevrena restaurace a nebyl problem si objednat paradni kavu pro ranni cigaretu v lobby.
Vrele tento hotel doporucuji a uz ted se tesim na dalsi navstevu.

  • Stayed: June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Vladimir_Prague_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 27, 2012

We were only in restaurant and we had good czech food:)

  • Stayed: October 2011, travelled as a couple
    • Value
5  Thank Bratislaava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: September 2018, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews