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Reviewed October 10, 2015

The Excelsior belongs to the best hotels I have ever seen. From check-in till check-out, absolutely perfect! Room division absolutely 1+. Breakfasts and dinners were fine. Spa and wellness - very friendly staff. Thank you. Me and my family look forward to next visit in Mariebad and the hotel Excelsior.

Date of stay: October 2015
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Anna L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marian_R274703, Manažer at Gala Hotel Excelsior, responded to this reviewResponded November 28, 2015

Dear Anna, thank you for your feedback on your recent stay at our hotel, we are pleased to hear that your experience was a positive one. We strive to give all our guests the very best experience possible and continuously work to improve the training of our staff so we can provide the highest standard of services.

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Reviewed October 8, 2015

The best hotel in Marienbad .Cleanliness, clean air, beautiful views all around, excellent service and a sauna . a little disappointed that in the sauna had to pay extra . very comfortable and always free parking

Room tip: best views
Date of stay: October 2015
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Andrii V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marian_R274703, Manažer at Gala Hotel Excelsior, responded to this reviewResponded November 28, 2015

Dear Andrii, thank you for your valuable and positive feedback - it's great to hear you had a great stay at our hotel. We hope you choose to stay with us again in the near future as we would love to welcome you back!

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Reviewed November 23, 2013

Accomodation was wunderful, I´d like it very much. Servis was excellent, breakfast was one of the best start of my day. The view from our apartment was very nice and charming, because we can see whole town Mariánské Lázně. Accomodation and services in this hotel I can recommend to all your future guests.

Date of stay: November 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anna L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marian_R274703, Manager at Gala Hotel Excelsior, responded to this reviewResponded December 11, 2013

Dear Guest,
a huge thank you for this fantastic review of your stay with us last weekend. I am truly delighted at these comments and really pleased that you enjoyed your break with us. I have already shared your very kind words with the team here who are equally pleased.
Thak you once again and we very much look forward to welcoming you back to stay with us.
Best regards! Sales Manager.

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Reviewed July 25, 2013

I would like to thank to hotel and all the staff! I was there with my girlfriend and we enjoyed our tim e very much! Very nice hotel, very nice, big room, also common areas are really nice. Staff was very helpful and kind, food delicious... Hotel is in very centre of Mariánské Lázně, very near to main collonade and all springs, also very near to park.. Thank you! M.

Date of stay: June 2013
Trip type: Travelled as a couple
Thank MichaelLog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marian_R274703, Director of Sales at Gala Hotel Excelsior, responded to this reviewResponded August 22, 2013

Dear Guest,

Thank you for your compliment survey regarding your stay. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Best regards




Marian Rapac
Cluster Director of Sales

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Reviewed July 12, 2013

We had a great time in charming and historic hotel Excelsior which is located very close to town centre and not far from the main train station. All hotel was very clean, staff very helpfull and polite, giving us a great service all the time.We got a room also with balcony and beautifull view to romantic park. Everything worked, lots of cable t.v. channels, nice furniture, bathroom amenities, and the lobby is quite gorgeous.The breakfast was just magnificent, and I believe is included in most rates. In the evening after amaizing dinner we could enjoy a glass of recommended wine outside on tle terrace.We can highly recommend this hotel to all, who look for something special.

Date of stay: June 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Miriam M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marian_R274703, Manager at Gala Hotel Excelsior, responded to this reviewResponded July 17, 2013

Dear Miriam,

Thank you very much for your positive feedback following your recent stay at the OREA Hotel Excelsior.

I am delighted to hear you enjoyed your romantic stay in every detail.

All your comments are very valuable for me and it will be my pleasure to share them with all the members of our hotel team.

I do hope that you will return back one day and give us the opportunity to provide you with the best service again.

Looking forward to welcoming you back in the near future.

Kindest regards

Cluster Sales Manager

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