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All reviews aqua park the hotel offers free shuttle great hotel for families a great vacation the closest metro station family holiday regular room room price rooms are clean and comfortable hotel is located air condition the hotel website large bed public transport nice stay each morning
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Reviewed August 19, 2018 via mobile

We ordered family package, that includes breakfast and dunner, that were good. It includes free enter to Zoo park, and some additional nice things. The water park is great, it's indoor and inside the hotel. There is children room for ages 3-6 free of payment, you can leave your children there and go to adult water slides.

Stayed: August 2018, travelled with family
Thank Adi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquapalaceHotelPrg, SALES ASSISTANT at Aquapalace Hotel Prague, responded to this reviewResponded August 29, 2018

Dear Si_Adrian,

Thanks for leaving some feedback on your recent stay with us. We are pleased to hear you overall enjoyed your time here at Aquapalace Hotel Prague and found our location convenient to your trip.
Our lovely staff are on hand 24 hours a day to ensure all of our guests are happy and comfortable.
We can't wait to see you again soon,

With warm regards from Prague

Olga Hlouchova
Sales Assistant
Aquapalace Hotel Prague

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2018 via mobile

Hi all, well it was a great vacation ! From the very 1st minute I order the room from the hotel web site(what I very recommend for) .
Very friendly team on line and on site :-).(hotel)
The transfer from air port and back I order from the hotel.
THE ROOM, very comfortable (2+2) the bed ohhhh, slept like a baby.
The kids loved the bunk bed..
The facilities where fabulous!
Food... We took only breakfast, repeatedly each morning. But it's OK.
You don't need more then that.
FRIDAY NIGHT we eat at the *teressa* restaurant 5 stars
And the bar team very hospitality.
KIDS more then it's a water park.... They have at the lobby animals toys you can ride on... (not youuuu.. Your kids. Lol ),and an ART ROOM paint.. And other creation stuff with a very lovely staff.
Cleaning all over the hotel, very clean all staff worked every day room clean new towels for all and for adults new bathrobes as well.
Everyday new shampoo and stuff.
At the room..
Mini bar. Air-condition. Slippers .
Enjoy all... We did.

Stayed: August 2018, travelled with family
Thank papanin0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquapalaceHotelPrg, SALES ASSISTANT at Aquapalace Hotel Prague, responded to this reviewResponded August 29, 2018

Dear papanin0,

Thank you for leaving such lovely feedback on your recent stay with us. We pride ourselves on the cleanliness of our rooms and it's great to know they exceeded your expectations. Our rooms vary in sizes and have many different views so if you have a specific request in the future just drop us a call or an email and we'll be sure to allocate you to a room of your preference!

We can't wait to welcome you back in the future.

With warm regards from Prague

Olga Hlouchova
Sales Assistant
Aquapalace Hotel Prague

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 11, 2018

I'll start from the bottom line: the main reason to stay in that Hotel is Aquapark.
We reserved a room with Aquapark access included so we fully enjoyed the park including on the arrival and departing days.

The Hotel is not WOW, but quite OK - read the description in the website and you won't be disappointed.
Stuff is very pleasant.
As expected there are many families with kids, so don't expect it to quiet, in spite the rooms are quiet and comfortable.
In the rooms: Air condition, coffee/tea making facilities, safe, small minibar fridge, WiFi, bugs and towels for the Aquapark visit.
Location:
- quite far from Prague center. You need to take a regular bus or hotel's free bus to reach the closest Metro station.
- 20-30 mins walk there is a cute town Průhonice - you can find there a good Italian restaurant Grosseto. Also there is a veeery beautiful Castle and Park Průhonice - many walking paths short and long along the trees and lakes.
- the are several Shopping centers, supermarkets and other stores around the hotel in a short walking distance.

  • Stayed: August 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank RomanTsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquapalaceHotelPrg, SALES ASSITANT at Aquapalace Hotel Prague, responded to this reviewResponded August 14, 2018

Dear RomanT sr,

Thank you for writing about your recent stay.

I am pleased to read that you enjoyed your stay with us. I am hoping that you will be recommending your friends and family to book their next stay with us.

I will surely pass on your feedback to my all team. I am sure she will be delighted to hear your comments.

We hope to welcome you back again very soon.

Kind regards,

Olga Hlouchova
Sales Assitant
Aquapalace Hotel Prague

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 1, 2018 via mobile

The hotel is a part of a huge aquapark complex and this seems to be main reason for a stay there.
The place is located on the outskirts of Prague - be prepared for hour drive to the city or to the airport (mind the traffic).
The hotel is crowded with kinds from abdawn to the very late night, they will welcome you at the entrance riding toy horses and playing video games.
Luckily conference zone is located in isolated area. It provides several windowless conference rooms properly equipped (not mentioning faulty projector). Good coffee break service is offered on spots.
Rooms are tidy and comfortable. WiFi is working properly. Quality of sleep is not high due to neighbouring busy street.
Restaurant at the hotel offers a reasonable buffet dinner and tasty alarm cart dishes. All accompanied by a good wait staff.
There are several shopping centre a
around (hypermarket parks, Lidl) and a good restaurant in a walking distance.

Stayed: April 2018, travelled on business
Thank valkirius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquapalaceHotelPrg, Sales Assistant at Aquapalace Hotel Prague, responded to this reviewResponded May 24, 2018

Dear Valkirius,

thank you very much for your comments regarding your recent stay at the Aquapalace Hotel Prague.

We are so glad you enjoyed your business trip at our hotel as well as our meeting services. The majority of our conference rooms have the daylight, the choice of the meeting room is up to the event organizers according to their preferences and our availability. We are sorry that your meeting was held in the conference room without windows and for the inconveniences with the projector. Our event supervisors are available for any assistance throughout the whole conference, we are sure that the technical problem has been resolved immediately as we are not aware of any futher comments about projector´s functionality. We will definitely share your concerns within our hotel team.

Thank you for your appreciation of the free WiFi and our restaurant offer and staff. We would like to thank you for your stay again and we hope to have the chance welcoming you back in the future, both for business or private purposes.

With kind regards,

Olga Hlouchova
Sales Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 22, 2018

This was my second visit to the hotel and I was again pleased with the facilities available. This time I was travelling with my 6 month old niece and the hotel went out of their way to provide for her. In our room was a travel cot, potty, baby bath and nappy bin. This may travelling with a baby a pleasant experience.
Breakfast is amazing and is included as part of your room price as was unlimited entry into the adjoining water park. On our last day there we left at 5 am in the morning, we received a wonderful takeaway breakfast which was greatly appreciated.

  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Vanessa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquapalaceHotelPrg, Sales Assistant at Aquapalace Hotel Prague, responded to this reviewResponded April 23, 2018

Dear Vanessa C,

we greatly appreciate the time you spent to share your recent holiday experience at our Aquapalace Hotel Prague. We are glad to know you have enjoyed every detail of our experience. I am sending your comment to competentive people in our hotel.

Thank you again for this review of your stay with us, we look forward to your next visit.

Best Regards,

Olga Hlouchova
Sales Assitant
Aquapalace Hotel Prague

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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