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JJ-Maidstone
Maidstone, Kent. UK

A warm welcome again

5.0 of 5 bubblesReviewed Sep 30, 2022
This was our third visit to the hotel but we only stayed for one night as en-route to elsewhere in Czech Republic. We found the staff very friendly and helpful, as usual.
We needed an early breakfast before the normal service but the staff were very accommodating. Once again we used the reliable (chargeable) pick-up service from airport. We always enjoy our stay at this hotel.
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tatiana Gesson, Владелец гостиницы at Hotel Shato Gesson, responded to this review
Responded Oct 20, 2022
Thank you for your loyalty to our hotel, we are glad to see you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (45)
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Reviewed August 21, 2022

We stayed in the hotel with my wife and little daughter for a week in August 2022. The hotel exceeded my expectations from Three stars and the price paid. A very stylish interior with beautiful paintings in the room and the lobby, a lot of nice cozy details, during our stay at the reception an amazing map and decor appeared. Absolute cleanness! Very comfortable mattresses and pillows, this is one of the most comfortable beds I have slept in hotels. Since the hotel is located in a quiet green area (at the same time 5 minutes to the metro and 15 to the center) - in the morning we woke up to the singing of birds, I already forgot how nice it is! It was important to us that we could use the washing machine with drying. Our daughter was absolutely happy in the children's corner, and we could enjoy breakfast in peace - with hot dishes, delicious muesli, many types of sausages and cheeses, fruits, cool juice, lots of pastries, nice music and lots of flowers. In the evenings we spent time in the courtyard of the hotel, where there is a cozy gazebo with chairs and a table. It was also possible to arrange a grill party, but we did not know about it in advance. The girls at the reception are very attentive, advised and helped in everything. In general, we had such a comfortable feeling that we will definitely return again! This is no ordinary hotel, definitely recommend to visit!
We read in the reviews that the breakfast was not sufficient -but we think that these guest are overly demanding. We travel a lot around the world and we have a lot to compare.

Room tip: Bigger rooms - are triple rooms on the ground floor, great to stay with kids
Date of stay: August 2022
    • Location
    • Rooms
    • Service
Thank Nikita S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tatiana Gesson, Владелец гостиницы at Hotel Shato Gesson, responded to this reviewResponded August 22, 2022

Dear Nikita! We are happy that you liked our hotel so much - we do a lot to make guests stay as pleasant as we can, and its nice to read that you notice it. Welcome back any time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2022

The hotel offers everything you need for a comfortable stay. The room is big enough, the bed is comfortable, the bathroom has a walk-in shower.
The room is equipped with a tea kettle and the proprietor offered me a coffee machine as well, which was very kind. A huge advantage is the location - in a small side street but close to main traffic. The street and the whole area is very quiet, there is no car park but you do not need one, you will always find a parking space along the street and it's free.
There is a reasonable selection of food for breakfast as well (buffet) to kick off a good day.
Overall, very strong 3 stars. I will choose it once again when I'm in the area, which is the best recommendation, I guess.

Date of stay: March 2022
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Andrzej K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tatiana Gesson, Владелец at Hotel Shato Gesson, responded to this reviewResponded March 30, 2022

Dear Andrzej, thank you so much for such detailed review! We highly appreciate the fact that hotel customers become our regular guests. We look forward to your soon visit!

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Reviewed January 4, 2022

We have stayed twice in the Hotel Shato Gesson - first in October 2021 and again over the Christmas period 2021. The hotel is located in a quiet residential road with a park nearby. Hotel Shato Gesson is cosy, very clean with friendly and helpful staff. English is spoken and when emailing the hotel with enquiries, the response was quick and efficient. Our deluxe double room for both stays, was on the third floor and was spacious and airy with a balcony. The bed was comfortable and the bathroom had a walk-in shower. A buffet style continental breakfast was provided but as a surprise at Christmas, we were given cooked breakfast on two mornings, which was a lovely gesture. We used the hotel airport transfer service, for a nominal extra charge and this was convenient and efficient.
We enjoyed both of our stays very much and would like to thank the proprietors for their personal attention and look forward to returning to the hotel on further visits. We have no hesitation in recommending Hotel Shato Gesson for a very pleasant stay.

Room tip: The balcony rooms are an advantage on fine days.
Date of stay: December 2021
    • Location
    • Rooms
    • Service
Thank JJ-Maidstone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tatiana Gesson, Владелец at Hotel Shato Gesson, responded to this reviewResponded January 4, 2022

Dear John and Joy, thank you for staying with us again! We always try to make something special for your stay!) - and welcome back any time.

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Reviewed January 2, 2022

Everything you need.

Don't find for something different in Praha, Shato is the best solution, either if you have a car like me or if you need public transports, the big city is served all night long, Xmas and NYE included.

Staff was outstanding, and Tatiana more, she took care of me in every way possible.

They offered me late check-out on NYD and breakfast was served from 10am after a long night on Silvester.

They are Russians so it was really a big experience having a taste of their food.

Have to say I will stay overnight for two more days, and then two more, it says all.

Parking is free and easily found closest to the hotel.

Old Town is 10 km far but you will reach every place inside and outside Praha thanks to a strategic position.

I have to do nothing more to highly recommend Shato.

Date of stay: December 2021
    • Location
    • Cleanliness
    • Service
Thank cristianof651
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tatiana Gesson, Владелец at Hotel Shato Gesson, responded to this reviewResponded January 4, 2022

Dear Cris! Thank you for so warm wards, we appreciate so much that you understand our attitude towards guests and care for them. And thanks for the third extension of your stay with us!

Regards,
Tatiana Gesson

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Reviewed November 30, 2021

Come to Prague for tourism purposes with my friend. We really wanted to feel some Christmas spirit - the city itself was nice and lit, most Christmas markets were open, and the food was delicious.
But! Shato Hotel was the biggest highlight of our trip!
Lovely and welcoming staff with a sweet owner, beautiful decorations inside and outside, located near a charming park, and close to metro (if you decide to go to the center), with a parking spot where we parked my car! The room we stayed in had cute Christmas decorations and had a kettle where we made some nice hot tea.
Additionally, it started snowing!

When we go to Prague next time, we are sure to stay with you!

Room tip: Further from stairs, better (quieter).
Date of stay: November 2021
    • Value
    • Cleanliness
    • Service
Thank MarieBel1403
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tatiana Gesson, Владелец at Hotel Shato Gesson, responded to this reviewResponded December 4, 2021

Dear MarieBel, thank you for so high rating! We really do try to make a special Christmas feeling for our guests, thats why all our rooms are decorated, as the hotel lobby and restaurant. I I believe that Christmas lights can bring good luck. So welcome back for the New Year party, that we a going to celebrate on 31.12.2021!

Sincerely,
Tatiana Gesson

hotel Shato Gesson owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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