On arrival driver was waiting for us. Very smart and friendly man and we had a steady and safe drive to our hotel. On return journey we were picked up from our hotel exactly on time by a different driver. He was very smart and friendly but one small criticism - he drove up to situations too fast causing sudden harsh braking which did not make for as pleasant a journey as the incoming one. However, I would use the service again. the free guide book was a welcome bonus. We did not go on the walking tour as we had been to Prague before.
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