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Vosje59
Ghent, Belgium

Heaven away from home

5.0 of 5 bubblesReviewed Nov 10, 2023via mobile
It is the third time that my husband and I stayed in this beautiful place. We stayed in the Dependance, just a few meters away from the main hotel. We had a beautiful room, our bathroom was built inside a rock. The whole staff was very friendly and helpful and efficient. Special thanks to Mrs. Nicoll who had a special surprise for my husband’s birthday ( a bottle Prosecco in the room ). The breakfast buffet was very good, a lot of choice, everything freshly prepared. In a very nice seating area. Special thanks to Mr. Robert who was very friendly and helpful, overseeing everything, helping everywhere.
We will definitely come back.
Kristine Vos
Date of stay: November 2023
Trip type: Travelled as a couple
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Reviews (1,104)
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Reviewed August 31, 2023

Fantastic family atmosphere hotel. Rooms are clean and tasteful. Stayed in a suite with an incredible Roman/Greek style bathroom.
All personell makes you feel home!
Special to mention is Nicol! Here arrangement, Spa, city tours, restaurants are above amazing!

Date of stay: August 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Venture61821687407
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2023 via mobile

A nice and pleasant stay in an excellent location within walking distance of the big tourist attractions. Metro and tram stations are just down the road so it was easy to go anywhere we wanted.
The room was well accommodated and clean. The staff was nice and very helpful with booking spa treatments and gave advice on the best guided tours in Prague. The breakfast buffet was good with a decent selection but nothing outstanding.

Date of stay: July 2023
Trip type: Travelled as a couple
Thank kimwB701ZE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 28, 2023

I stayed in this hotel with my friend and we loved it. The rooms are so cute and nice and everything was cleaned really well, even the carpet floor. The employees were very nice and patient with us. Not only is the hotel amazing it’s also in a convenient location with the subway and tram right down the street and only a 30 min walk to the old town square. All in all really simple but beautiful nonetheless and it helped us fall in love with Prague and the people there. We will definitely come back again!

Date of stay: July 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Curious58648631735
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 24, 2023 via mobile

We stayed at this hotel for 3 nights. The staff were very polite and welcoming and gave us information about prague on arrival. The hotel is nicely decorated and well maintained. We stayed in one of the suites on the top floor. The room was very clean, huge in size and had everything you needed. The room includes a well stocked mini bar. The hotel even made the extra effort to make our anniversary special.

The hotel is pretty much next to the castle, a 4 minute walk from the nearest tram and metro stop. It was easy to walk into the old town in about 25 minutes. Breakfast was nice with very attentive staff and lots of choice to eat. Highly recommended

Date of stay: April 2023
Trip type: Travelled as a couple
Thank Dude9989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 8, 2023

Given the information on the hotel website and the recommendation in a well known guide book we were very much looking forward to our stay in this hotel. What a disappointment it turned out to be. First impression of the hotel is a very shabby lobby area. Our room was across a courtyard from the restaurant which would not have been an issue except we had to come and go through the restaurant and on our first morning someone had been sick on our pathway to the restaurant. This was not cleaned for some time after we sat for breakfast. The disappointment continued with the so called gourmet breakfast. It was a very basic buffet breakfast with very limited choices. Our room was spacious but dated. Shower was just a shower head hanging on the side wall of the bath . The bathroom was clean however. Reception staff very lax in their attitude to management of difficulties which arose with our booking, due to an apparent lack of communication among staff.. All in all a haphazard approach seems to be the norm. This is not a 5 star hotel by any stretch of the imagination.

Room tip: Check where your room will be situated.
Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Welltravelled88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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