I have just returned from Prague on 2 days trip. We stayed at this hotel and I will not recommend this hotel to anyone because I have issues with honesty of the staff members. I forgotton my coat in my room and I checked out from my room. I remembered only about 3 hours after I checked out and went back to the room only to find my coat was no longer there. The hotel management was very defensive about their staff members. They have evidence to show there were 3 members who went into the room after I checked out but they insisted they were honest staff members who have worked with the hotel for 15 years. Instead, they gave me every possible reasons to have misplaced my coat when I did not even leave the hotel the whole time because I was attending a conference in the same building (therefore would not need my coat).
This is a coat of sentimental value and I am very disappointed with the service and integrity of the hotel service. I would encourage anyone with this unfortunate experience to share this in this website.
- Official Description (provided by the hotel):
- The NH Prague City hotel offers you modern and tastefully-designed accommodations in the heart of Prague, with 440 comfortable and spacious Superior and Executive rooms, including 28 Suites. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, NHHotels and Travelocity.ca so you can book your NH Prague City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Prague Moevenpick Hotel
- Movenpick Hotel Prague