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2 - 7 of 16 reviews
Reviewed August 19, 2013

This place is just terrible. The stuff is not professional and mean to visitors. There is no parking lot and they tell you to park your car far from the hotel (where cars are very often stolen), the place itself is soooooo ugly and there is a very big possibility that your room will not be ready even if you booked it. I would not stay there even if the paid me for it.

Date of stay: August 2013
  • Trip type: Travelled solo
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7  Thank 738Ttt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 28, 2013

I arrived late at night and was first ripped off by a taxi driver. Then no one in the hostel spoke English. They asked to see my passport 4 times and I had no lift up the 5 flights of stairs. No one offered to help. Rubbish was being burnt out side each night. No curtains in the room and no shower curtains!!! No locks on shared bathrooms!
The rooms were clean and cosy. Floor boards need to all be replaced!

Date of stay: April 2013
  • Trip type: Travelled solo
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Review collected in partnership with Easytobook.com
3  Thank Rhian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 7, 2013

I so wish I had read reviews on this forum before a friend and I made reservations at this place (The site we booked through had 98 reviews and a good score for this hotel, but most reviews were non-English). Nearly ruined our vacation. While the metro station nearest to the hotel is 2 stops away from the center, you need to take a 10 min tram ride and then walk for 20 minutes uphill to reach this place. It's quite isolated too, esp for solo/duo female travellers. The staff is quite rude, with only one lady who can speak English and they agreed to store our luggage till check-in time only after much pleading. The oddest part is that toilets and bathrooms had no latches and showers had no curtains. The floor creaks quite a bit. Moreover, this is not your usual hostel milling with crowds, we hardly saw people there, which gave us a rather eerie feeling during our stay. I feel foolish to have jumped at their rather low prices; better to pay a higher price and enjoy a safe and comfortable accommodation.

Date of stay: April 2013
  • Trip type: Travelled with friends
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4  Thank mhebbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 4, 2011

Stayed with friend on a school trip-when we arrived the rooms were not ready, so we were forced to wait at the common room while waiting for the cleaning staff to finish their job. While so we had the opportinity to see on woman smoking! while unfolding the clean sheet for the beds.It was very upsetting and disgusting-no profesioality at all. Also upon our check out we were forced to pay 500CZK for a mysteriously lost room key of wich we were sure to have been returned to the restaurant staff in the morning.We had about dozen people to witness this.

Date of stay: January 2011
  • Trip type: Travelled with friends
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3  Thank moromusn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 5, 2011

DO NOT stay at this hotel!!! We had the worst experience of our vacation going to this Hotel. During our two weeks in Europe we were traveling around a lot to many locations. One night after returning from Cesky Krumlov, we had made a reservaction to stay at this Hotel for one evening only. Our reservation WAS confirmed the day before our arrival. We treated ourselves to a fairly pricey taxi ride to get there, due to our late arrival time, close to 10 pm. When we arrived there was a wedding going on and we thought "Wow!... there was a lot of fun going on in the hotel that night, this will be great..." WRONG!!!!
They told us after we arrived that there was no room for us there and that there was nothing they could do to help us. Due to the wedding, they were "simply out of rooms." After explaining that the reservation WAS confirmed, we asked if there was ANYTHING they could do to help us? Not only did they not help us, but they really didn't care, at all! They didn't offer us any help in finding another place to stay in Prague that evening and we were sent back out, in a taxi, to fend for ourselves. They could have at least offered to pay for the taxi ride to take us back into the city, but like I said, they simply didn't care. It was almost impossible to find another place at that point. All internet cafes to do research on hotels, etc.. were closed. Hotels that were affordable enough for us, were already booked... We were fortunate enough to have a cab driver at least, help us out. We ended up in a hostel that night but, we had to stay in two seperate dorm rooms. Aside from the mistake they made even confirming the reservation, they offered us NO HELP AT ALL and were completely UNSYMPATHETIC to the problem that they had caused. They just sent us off into the night without any bit of emotion or concern. What's worse, is that they never even apologized.
Without a doubt, the worst night of our vaction, or of any vacation for that matter. I couldn't wait to come home and write a review and plead to anyone who will listen... DO NOT STAY AT THIS HOTEL!!!

Room tip: stay at another hotel
Date of stay: August 2011
  • Trip type: Travelled as a couple
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13  Thank she m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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