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16 - 21 of 379 reviews
Reviewed September 16, 2017 via mobile

An excellent location, very warm welcome- the lady who welcomed us was lovely and provided us with the weather for our stay as well as a list of her favourite restaurants. It was clean and I've everything we required, they also organised an airport transfer for us which was very quick and easy.

Date of stay: September 2017
Trip type: Travelled with friends
Thank Laura V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karin L, Manager at Mostecka 12 Residence, responded to this reviewResponded May 10, 2018

Dear Laura V,

I would like to thank you so much for your stay with us and for taking the time to write us a review. We are always very pleased to read such a positive feedback from our guests.

Thank you for nice comments about the staff and about the service that we offer. We all in our Charles Bridge Residence work hard to make our guests happy. I will definitely pass your words to all my colleagues and I am sure they will all appreciate your feedback.

We would be more than happy to welcome you in Prague and in our Residence again. Please contact us directly in the future should you consider another stay and we will arrange a very special price for you or your family in our Charles Bridge Residence


With warmest regards,
Karin Laskova

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Reviewed June 23, 2017 via mobile

The location is great, I didn't expect to be this close to Charles Bridge! The staff is incredibly helpful and friendly. They had printed the weather report for our stay, offered a list of personal favorite restaurants in the area they was very helpful. The room was very big, clean, and quiet.
Our reservation included breakfast, which is served in a cafe on the other side of the street. I wouldn't pay extra for that, the food is so-so and staff not the most friendly. However, it's still a good breakfast if your booking includes it.
I would come back to this hotel without a doubt and would recommend it to everyone coming to Prague.

Date of stay: June 2017
Trip type: Travelled as a couple
Thank Odyssey586638
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karin L, Manager at Mostecka 12 Residence, responded to this reviewResponded June 28, 2017

Dear guests,
I would like to thank you so much for choosing Charles Bridge Residence for your stay in Prague and for writing us such a nice review. It has been our pleasure looking after you.

All of us work hard to make our guests happy and appreciate very much such a positive feedback, it makes us truly happy.

I am glad you enjoyed our central location just few steps from the famous Charles Bridge. Also I would like to thank you for all your words about the room its spaciousness, size and also thank you very much for pointing out the cleanliness.

I have already talked to the manager of Bohemia Bagel about the giving service to our guests you have experienced. Thank you very much for this feedback too it helps us to improve the level of service we strive for and see what could be improved.

We will be truly pleased to have the opportunity to welcome you in our Charles Bridge Residence again. Please contact me again directly in the future should you consider another stay and I will personally arrange a very special price for you and your family.

With warmest regards,
Karin Laskova

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Reviewed June 5, 2017

The hotel is located just off the Charles Bridge on the left bank of the river and very convenient for early morning strolls when very few people are there. Close to the Malostranske Namesty tram stop which we used a lot. The staff was cordial and helpful. The room was spacious but basic. Choose a room facing the street because the ones on the other side have not much to look out. We did not opt for their breakfast. No lift, so we requested room on 1st floor.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank archiwalk1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karin L, Manažer at Mostecka 12 Residence, responded to this reviewResponded June 14, 2017


Dear archiwalk1,
Thank you very much for taking your time and for writing us a review. It has been our pleasure looking after you.

I would like to thank you for your nice comments about our staff and the super central location our Residence is situated in. It is just few steps from the famous Charles Bridge as you are writing. I am happy you have enjoyed the closeness to city center and all the most popular places to visit.

Thank you for choosing Charles Bridge Residence for your stay once again and I would be more than pleased to welcome you in Prague sometime in the future again. Please do not hesitate to contact me directly I will be happy to prepare some special price for your future stay with us and we would be more than happy to prepare the room facing to the street this time.

With warmest regards,
Karin Laskova

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Reviewed April 23, 2017

We spend three nights there and we were very pleased with the accommodation. The location is excellent. Just off Charles Bridge on the Mala Strana, which gives you easy access to the Old Town and very close (200m) to tram stops that take you directly to the Castle. The staff is very helpful.The rooms are spacious and very clean.
The lack of a lift can be an issue if you are traveling with heavy luggage, as there are rooms up to the 4th floor. They arranged airport transfer for us which was very good and fast.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank eug3nius
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karin L, Manažer at Mostecka 12 Residence, responded to this reviewResponded June 14, 2017

Dear eug3nius,
I would like to thank you so much for sharing your experiences with us and for taking time to write us such a nice review.

I am happy you enjoyed the location of our Residence. You are right all most popular places to visit are just in walking distance.

Thanks to this great location and the authentic old Renaissance building we are not able to have the lift in the building. The reason is the cultural heritage. We are all the time ready help with luggage to our guests or we usually prepare lower floor according the special request.

Thank you very much for your stay once again and we will be truly pleased to have the opportunity to welcome you in our Charles Bridge Residence again. Please contact me directly in the future should you consider another stay and I will personally arrange a very special price for you.

With warmest regards,
Karin Laskova

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Reviewed January 3, 2017

big & comfortable rooms. very good location just 15' walk from old town.
the staff very polite and always helpful.The breakfast at the coffee shop across the street was of good quality. The only problem was that the hot water for shower ended quickly. probably i would choose it again!

Date of stay: December 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank doraad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karin L, Manažer at Mostecka 12 Residence, responded to this reviewResponded June 14, 2017

Dear doraad,
I would like to thank you so much for sharing your experiences with us and for taking time to write us this review with such a high evaluation.

I am happy you enjoyed not only the superb location of our Residence but also the spaciousness of our rooms and I am also happy to hear you find it comfortable for your family stay.

And also I would like to apologize once again for the temporal inconvenience with the water in your room.

Thank you very much for your stay once again and we will be truly pleased to have the opportunity to welcome you in our Charles Bridge Residence again. Please contact me directly in the future should you consider another stay and I will personally arrange a very special price for you.

With warmest regards,
Karin Laskova

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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