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ToTravelToo
Sydney, Australia

Disappointing

2.0 of 5 bubblesReviewed Aug 17, 2018
The property is tired. The photos do not represent the property. We had the room that is represented in the last photo selection on booking.com - there was no bottom sheet on the bed so we had to sleep in our own Turkish towels as there is no reception after 6 pm to obtain bed linen. The terrace was full of old broken furniture. The property benefits from having embassies close by and therefore runs at a genuinely high occupancy. We have stayed in other properties in Prague which are better value for money, far better reception facilities and provide better bed linen and supplies in the room. We will not recommend this hotel to others traveling as tourists.
Date of stay: August 2018
Trip type: Travelled as a couple
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (312)
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Traveller rating
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9
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Traveller rating
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34
15
9
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5 - 10 of 312 reviews
Reviewed August 15, 2018

This hotel is right next to Prague Castle and Charles Bridge. We had everything we needed right on the doorstep of the hotel. The hotel itself has a spacious room, a little fridge, and a big bathroom. We had got to the hotel early, but we were allowed to check in early for no extra price. This was definitely helpful as we'd had an early morning flight, and I needed sleep!! The only downside to the room was that there were no fans or air conditioners, and in the heat my husband found it difficult to sleep. Other than that, I'd definitely go again!!

Room tip: The downstairs room is the coolest room
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank sujav2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 12, 2018

We stayed here in the suite (room 5) in June. Really loved the decor and the castle type vibe!
The bed was very comfortable and the bathroom had a lovely strong shower and was spotless!
The sitting room in the suite was huge with an amazing couch and armchairs. There is also a mini fridge, wine glasses/corkscrew and tea and coffee facilities. The TV channels in English are limited but we had brought a chromecast and were able to watch stuff on the tv no problem. The stand alone bath is amazing and I loved that touch to the room! There is a lovely balcony too. Be careful on the stairs, they are the original wooden stairs I would say so a little slippy but they are beautiful, if you are travelling with children or someone with mobility difficulties I would take this into account.

The staff at reception were really friendly and kindly arranged our airport transfer for us - this was the same price as we paid on arrival so they are not charging you to do this for you.

The location is amazing, you are super close to the castle and in the opposite direction Charles Bridge is 5 minutes walk. There are some lovely restaurants across the road and for coffee lovers there is a small starbucks down the road!

Really enjoyed this spot and I will be recommending to my friends.

Room tip: Room 5 (the suite) is amazing and wasn't much more money- its worth it!
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank RoseB655
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 5, 2017 via mobile

Excellent location, right between the Charles Bridge and Prague Castle. The room was very warm which nice to come back to. The room has a seating area that was very nice and the room was very spacious.

Date of stay: December 2017
Trip type: Travelled with friends
1  Thank Leah M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 24, 2017

Very spacious clean rooms located in one of the most beautifull parts of the city.
All sightseeing object are within walking distance.
Numerous bars and restaurants in the area.
Would definitely stay there for my next journey.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank jerw2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 29, 2017 via mobile

It was a nice room- we have upgraded to double exclusive room with jacuzzi bath, what an unpleasant surprise, you had to pay extra at the reception if you wanted to use the jacuzzi. Room was very old-fashioned and quite big- had downstairs with the jacuzzi, bathroom and bedroom was upstairs. If you like old furniture and old fashion style, you will love this place. Location was aswell very good- only 3min walk from the Prague castle.
The room didn't have windows towards the street so it was quiet at night, the problem began when the reception was opening-at 9am.
You could literally hear every word from everyone at the property. So if you have light sleep like me, and don't want to be woken up at 9, I wouldn't recommend you to stay there.
Otherwise the staff was really helpful and nice- but as for the noise I wouldn't stay there again (yes I like my sleep).

Date of stay: August 2017
Trip type: Travelled as a couple
Thank Kateřina O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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