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“Clean, but the most grumpy receptionist I've ever met!”
2 of 5 bubbles Review of Hotel Veronika

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Hotel Veronika
Ranked #12 of 18 Hotels in Ostrava
Trondheim, Norway
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Clean, but the most grumpy receptionist I've ever met!”
2 of 5 bubbles Reviewed 27 July 2011

This hotel is situated quite far away from the city centre with nothing around it except for a local tavern. The rooms were clean, but that's about the only positive thing i've got to say about this hotel. The receptionist was the most grumpy person i've ever met! Everything we asked her seemed like a problem and she barely knew a word english. When we went to eat at the restaurant connected to the hotel, the waitress decided to sit and smoke and drink with her friends for about five minutes after we arrived rather than giving us a table or a menu. If you want a cheap clean hotel just for sleeping and don't care about anything else, you can stay here. But don't expect to get any help or even a smile from the personnel.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tripptrapp87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 reviews from our community

Traveller rating
    2
    13
    9
    4
    1
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Families
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6
8
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Czech first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Slovak first
  • Any
English first
Prague
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 18 June 2011

The hotel is situated in Ostrava-Vitkovice, the tram stop is just in front of the hotel and you're downtown in some 10 minutes. Our room was on the top floor, so as soon as we checked in, we were impressed by the view: a rather quaint square with a red-brick townhall and a red-brick church, with the Vitkovice ironworks in the background (for those who are not familiar with the city: these ironworks date back from the 19th century and are a classified cultural monument, and as admiring industrial architecture was the main purpose of our visit, we liked that view a lot). Till the early morning hours.... the room faces the east and the blinds being of poor quality, the curtains non-existant, and a bright June day outside, you can imagine we awoke at about 5 AM.
The receptionists were helpful and friendly, however, didn't speak ANY foreign language at all.
We were disappointed when we were informed that there wouldn't be any breakfast served on Sunday morning because the hotel restaurant is closed at weekends. The thing is that there are no cafes, or restaurants that would open on Sunday morning in the city, so in the end we went to McDonalds and were very grateful for McMuffins. Monday morning proved that we actually didn't miss anything because the breakfast was nothing to write home about: a drink of orange colour which pretended to be orange juice, but obviously never saw a single orange, cereals, but with no yogurt, or milk offered, rolls of supermarket taste, the cheapest sorts of cheese and salami. The absolutely worst though was the personnel: three very mean women with no customer service skills at all.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank PetitRaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chiang Mai, Thailand
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 19 March 2009

Note: At the time of this writing, Trip Advisor has the Hotel Veronika listed as a B&B. It's actually a standard hotel. I stayed at the Hotel Veronika for three nights. I took a standard room for 700 Czech crowns per night. My room was clean and comfortable, the bathroom large and the room decor fairly cheery. The hotel itself is a bit nondescript but seems quite well maintained and is certainly pleasant enough. The property lacks a lift which is always a hassle with bags but on the other hand, the building is not a high rise. Getting my bags to/from my room was not any more difficult that the usual maneuvering one needs to do in a train station. The hotel website seemed to indicate that WiFi access would be a chargeable item but it actually turned out to be free-of-charge (bonus!). Not much English spoken by the staff but my stay didn't require much interaction beyond check-in so not a problem for me. I thought the Veronika very good value for the money but the location is hardly central. That location could be an issue for some but I usually prefer to stay in slightly out-of-the-way places. The immediate neighborhood surrounding the hotel was very quiet (too quiet) on the weekend, which was for most of my stay. That said though, the center of Ostrava (e.g. Stodolni Street) is a ten minute tram ride, the railway station a seventeen minute tram ride, the tram stop is literally around the corner from the hotel. Trams run every ten minutes or more during the daytime and every half-hour overnight. The Hotel Veronika bills itself as a two star, I've stayed in three star properties that weren't this nice!

  • Stayed March 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_OvenMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Veronika

Property: Hotel Veronika
Address: Mirove namesti 519/3d | Ostrava - Vitkovice, Ostrava 703 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites
Hotel Style:
Ranked #12 of 18 Hotels in Ostrava
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Veronika 3*
Number of rooms: 56
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