The hotel is situated in Ostrava-Vitkovice, the tram stop is just in front of the hotel and you're downtown in some 10 minutes. Our room was on the top floor, so as soon as we checked in, we were impressed by the view: a rather quaint square with a red-brick townhall and a red-brick church, with the Vitkovice ironworks in the background (for those who are not familiar with the city: these ironworks date back from the 19th century and are a classified cultural monument, and as admiring industrial architecture was the main purpose of our visit, we liked that view a lot). Till the early morning hours.... the room faces the east and the blinds being of poor quality, the curtains non-existant, and a bright June day outside, you can imagine we awoke at about 5 AM.
The receptionists were helpful and friendly, however, didn't speak ANY foreign language at all.
We were disappointed when we were informed that there wouldn't be any breakfast served on Sunday morning because the hotel restaurant is closed at weekends. The thing is that there are no cafes, or restaurants that would open on Sunday morning in the city, so in the end we went to McDonalds and were very grateful for McMuffins. Monday morning proved that we actually didn't miss anything because the breakfast was nothing to write home about: a drink of orange colour which pretended to be orange juice, but obviously never saw a single orange, cereals, but with no yogurt, or milk offered, rolls of supermarket taste, the cheapest sorts of cheese and salami. The absolutely worst though was the personnel: three very mean women with no customer service skills at all.

Note: At the time of this writing, Trip Advisor has the Hotel Veronika listed as a B&B. It's actually a standard hotel. I stayed at the Hotel Veronika for three nights. I took a standard room for 700 Czech crowns per night. My room was clean and comfortable, the bathroom large and the room decor fairly cheery. The hotel itself is a bit nondescript but seems quite well maintained and is certainly pleasant enough. The property lacks a lift which is always a hassle with bags but on the other hand, the building is not a high rise. Getting my bags to/from my room was not any more difficult that the usual maneuvering one needs to do in a train station. The hotel website seemed to indicate that WiFi access would be a chargeable item but it actually turned out to be free-of-charge (bonus!). Not much English spoken by the staff but my stay didn't require much interaction beyond check-in so not a problem for me. I thought the Veronika very good value for the money but the location is hardly central. That location could be an issue for some but I usually prefer to stay in slightly out-of-the-way places. The immediate neighborhood surrounding the hotel was very quiet (too quiet) on the weekend, which was for most of my stay. That said though, the center of Ostrava (e.g. Stodolni Street) is a ten minute tram ride, the railway station a seventeen minute tram ride, the tram stop is literally around the corner from the hotel. Trams run every ten minutes or more during the daytime and every half-hour overnight. The Hotel Veronika bills itself as a two star, I've stayed in three star properties that weren't this nice!