We have just come back from a 3-day stay at the Hotel Rycerski. Our room was very good and comfortable, and the hotel was generally warm. We had no problems with noise either from outside or from other rooms. The hotel was disappointing in two respects: firstly, the lady who booked us in at reception was wonderful and helpful, but all the other receptionists were unfriendly and unhelpful, especially the lady who booked us out, who didn't even respect the fact that we were not German speakers. Secondly, the restaurant was drab, uninviting, and glum. It had some sort of 70's mediaeval chivalric theme for no apparent reason, with grubby flock wallpaper that had seen better days. Quite frankly, the restaurant was a joke and detracted from the overall ambiance of the hotel. If the management of the hotel want to improve their takings, please spend some money and time on this part of the hotel, and make it more attractive. On the Saturday night, they ran out of white wine after two glasses - who does that on a Saturday night? Also, the coffee machine is constantly running out of coffee, or milk, or water, and you need a degree to operate it Please, please, please spend some money and time on working out how to maximise your profits on this part of the hotel, because it is really letting you down at the moment..
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