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All reviews own brewery parking space mariacka street great place to stay pleasant stay shopping mall clean rooms recommend this hotel crafted location city centre
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4 - 9 of 78 reviews
Reviewed August 14, 2018

Very nice stay. Staff really helpful. Good location (a little bit noisy on weekends). Lack of a mini fridge in a room. Very good buffet breakfast but it is basically only options. You can't order something lighter.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ariede733710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelMariacki, Manager at Best Western Hotel Mariacki, responded to this reviewResponded August 15, 2018

Dear ariede733710, Thank you for choosing Best Western Hotel Mariacki and willingness to share your impressions. We are pleased that the stay in our hotel was pleasant and that you appreciated our central location, professional and helpful staff and a rich breakfast buffet where you can also order pancakes and omelettes with various ingredients. In addition to the breakfast buffet, we also have breakfast served where you will find various dishes including a fit dish. We are a three-star hotel and where refrigerators in rooms are not required. For your comfort, we took care of many other amenities such as tea and coffee making facilities, a board and iron, a full set of cosmetics, etc. We kindly invite you again. Best regards Łukasz Kala Revenue & Marketing Manager.

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Reviewed August 10, 2018

Room was clean and nice, hotel seemed to be newly renovated and still adding to its renovations. The room was smaller than I had expected but still very nice. Location is quite good, nice street with restaurants outside and church on the end. Shopping mall, train station in 5 minutes walking distance. Took about 30 minutes to drive to airport. Staff was really nice and helpful.

Date of stay: August 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank 791eva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelMariacki, Manager at Best Western Hotel Mariacki, responded to this reviewResponded August 10, 2018

Dear 791eva, Thank you for choosing Best Western Hotel Mariacki and willingness to share your impressions. We are glad that you appreciated the central location and the cleanliness and freshness of the hotel. Our employees are real enthusiasts who take care of your stay each day. Thank you for appreciating their work. We cordially invite you again. Best regards Łukasz Kala Revenue & Marketing Manager.

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Reviewed July 30, 2018 via mobile

Great hotel with great VIP service. But be aware if you get a room in the frontside you will end up with nonstop music until early in the morning since the restaurants on the street have live music. Close to the bars and some restaurants.

Date of stay: July 2018
Trip type: Travelled on business
Thank Pet73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelMariacki, Manager at Best Western Hotel Mariacki, responded to this reviewResponded August 2, 2018

Dear Pet73, Thank you for choosing Best Western Hotel Mariacki and for the willingness to share your impressions. We are very happy that the stay in our hotel was successful for you. Our employees take care of your stay each day in a pleasant atmosphere. The central location has its advantages and disadvantages. Already at the construction stage, we took care to silence the windows, but we know how subjective the noise is. Whenever we have the option, we always put the guest first on the other side of the hotel so that the chance for a good night's sleep is greater. We cordially invite you again. Best regards Łukasz Kala Revenue & Marketing Manager.

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Reviewed July 29, 2018

We've been already few times in the hotels of Best Western chain and we were always satisfied. Hotel has a great location. Between friday and sunday there is a lot of people on the Mariacka street seating in the bars long nigth hours.However, I think that the windows in the rooms were soundproof enough and we could slept without any problems. Hotel is clean and comfortable, and has a parking space at the back of the building.Staff is kind and helpful.Wide choice on the breakfast. Definitely, we'll be back.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Aleksandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelMariacki, Manager at Best Western Hotel Mariacki, responded to this reviewResponded July 30, 2018

Dear Aleksandra J, Thank you for choosing Best Western Hotel Mariacki and the maximum rating. We are very pleased that you are a loyal Guest of the Best Western. We are glad that you appreciated the central location of the hotel, its cleanliness, comfort and kind and helpful staff. Our employees are real enthusiasts who care about your comfort every day. For your comfort, we have taken care of the best soundproof windows at the construction stage. So that you can rest peacefully. We kindly invite you again. Best regards Łukasz Kala Revenue & Marketing Manager,

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Reviewed July 2, 2018 via mobile

The toilet was dirty and there were some hairs in the bathroom. Apart from that the stay was pleasant and the hotel itself very pretty and modern. I love this area for food and shopping. Highly recommend.

Date of stay: July 2018
Trip type: Travelled with family
1  Thank Klaudia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelMariacki, Manager at Best Western Hotel Mariacki, responded to this reviewResponded July 3, 2018

Dear Klaudia M, Thank you for choosing Best Western Hotel Mariack, and time spent expressing your opinion. We are very pleased that you liked the design of our hotel and its modernity. At the same time, we are very sorry for the lack of cleanliness of the toilet, especially because we attach great importance to cleanliness and it is highly appreciated by guests. If we can ask for direct contact in this matter, we will try to verify the situation again. We are pleased that despite this, staying in our hotel was successful for you. Nevertheless, we apologize for the shortcomings and invite you to our hotel. Regards, Łukasz Kala Revenue & Marketing Manager. marketing@bwmariacki.pl

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