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Atelier Aparthotel
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Reviews (368)
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All reviewsquiet streetpub next doortrain stationold townthe main squareminute walkdouble roomshopping mallbooking tourspacked lunchrecommend this hotelsalt minescity centrestayed here for nightsstaff were very helpfulwould stay here againyogurt
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Reviewed October 12, 2011

Just back from 2 nights in this hotel, we had a room on the 4th floor and it was very comfortable and in a good location approx 15 mins walk from the Old Town centre. The room was clean and the bathroom had a good shower. The breakfast was good as it provided cooked eggs as well as the usual continental fare. The hotel had a small bar and all the staff were very friendly and helpful.

I found Krakow interesting and excellent value for money and I would stay here again.

Room Tip: Ask for a room on the 4th floor as these are all superior rooms and there is very little street noise.
  • Stayed: October 2011, travelled as a couple
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1  Thank Jackie679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 27, 2012

Dear Guest,

thank you very much for sharing your nice opinion about Atelier Aparthotel.
We are very happy that you were satisfied with your stay with us.
Please let us know if you are going to visit Cracow once again, our staff will prepare for you some informations about places worth visiting, there are so many interesting things to do and see in our magical city!
You can also join us on Facebook to be up-to-date with Cracow news!
Thank you again for your time and we hope we will host you soon in the future!

Best regards,
Atelier Aparthotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 10, 2011

My mum and I were originally booked into the Bluebells apartments (their sister hotel, apparently) but it had been overbooked so they gave us a room at Atelier. Was disappointed at first as it was much further out from the main square (considering my mum uses a wheelchair) however it appears to be the superior hotel of the two. The hotel itself is very basic, twin room was large, plain, white, 2 single beds (but kudos, they were like memory foam mattresses) a breakfast table and chairs and 2 small tables. Carpet was a bit old and worn but room was simple and it did the job. Shower was good too, quite powerful. Breakfast was open until 10am although if you arrived later than half 9 there wasn't much left. Breakfast was basic, various rolls, jams, some cheese and hams, scrambled egg and some hot dog sausages. The street was quiet, so easy to get a good nights sleep, and it was only around 15-20 minutes walk to the Galleries (large shopping centre) or main market square. The best bit though, has to be the excellent staff. They were all very polite and welcoming, spoke English very well, very friendly and went out of their way to give you a pleasant stay. Had a lovely time here, would use hotel again if we go back.

  • Stayed: October 2011, travelled with family
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Thank Cat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 27, 2012

Dear Guest,

thank you so much for taking the time to review our hotel.
Since your last visit our rooms are being renovated, they are not white anymore but in warm pastel color, there are also a new wallpaper decors which make the interior much more sophisticated and elegant, carpets are brand new as well.
Thank you for mentioning our location - it is really very comfortable, you can reach the Main Market Square in a 15- minutes walk and you can enjoy a peaceful and relaxing night at Atelier thanks to quiet surroundings.
Thank you also for great comments about our staff, we will pass them to our Atelier crew - they always appreciate hearing when they are doing a good job.
Thank you again for your visit, it was very nice to host you and we look forward to seeing you again really soon!

Best regards,
Atelier Aparthotel

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Reviewed September 28, 2011

We have just got back from a two night stop in the Atelier. We had a room on the third floor, it was quiet and clean and the bathroom was fine with an excellent shower. The bed was comfortable and there were plenty of towels, complimentary tea/coffee etc.
There is now a lift to and from rooms and a good sized breakfast room in the basement. Breakfast is continental buffet style with a good selection of breads, cheeses, cereal, yoghurts etc.
Atelier is only a five minute walk from the train/bus station and very easy to find.
The weather was fab and there is so much to see and do, prices very cheap to eat out and have a beer, stunning scenery and architecture. Do try and get about by bus, it is incredibly cheap and we met some lovely people. I just wish we had booked for a few more nights but hopefully we will go back next year to see more

  • Stayed: September 2011, travelled as a couple
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Thank juniperjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 27, 2012

Dear Guest,

Thank you for telling us about your visit to our hotel.
We appreciate you were satisfied with you stay with us.
Thank you for nice words about rooms - now, after renovation rooms gain elegant style and are more comfortable so guests can enjoy a really pleasant stay.
We are happy that you've enjoyed our breakfast - currently we are working on it to make it even better and better.
Cracow is a marvelous city, there are always so many places to explore and interesting things to do so we cordially invite you to visit us once again!
You can find us on Facebook, where we share some interesting news about Cracow and some special offers for our FB fans.
Thank you again for your kind opinion and we look forward to seeing you really soon this year!

Best regards,
Atelier Aparthotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 11, 2011

You get what you pay for but the hotel was clean and the beds were comfortable. Staff were friendly and helpful. The only possible negative comment was that the breakfast area was too small, there were not enough tables!

The hotel is near enough to the main station that you can walk the five minutes it takes to get from station to hotel. I would stay there again without hesitation.

Room Tip: I had a kettle in the room.
  • Stayed: September 2011, travelled with friends
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Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 27, 2012

Dear Sir,

thank you very much for your review.
It is very important to us to receive feedback from our guests.
We are happy that you found our beds comfortable and you were satisfied with your stay with us. Thank you for nice words about our staff, they will be happy to receive such opinion.
All our rooms are equipped with tea and coffee making facilities which is very comfortable amenity for all the guests.
We are also working on our breakfast standards, thank you again for your opinion.
We hope we will host you soon again, we cordially invite you!

Best regards,
Atelier Aparthotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 6, 2011

I didn't feel that this hotel was what we expected. We had a family room, the floor and carpet was cirty and didn't get cleaned in the four nights we stayed. The room itself was basic but okay. The bathroom had no ventilation or window and smelt overpoweringly of damp. The pillows were very thin and the towels tiny!

The breakfast was good and the staff when we did see them were very nice and helpful.

  • Stayed: June 2011, travelled with family
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    • Sleep Quality
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1  Thank oozeworthypayana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 27, 2012

Dear Guest,

Thank you for your time and for telling us about your visit to our hotel.
We are very sorry for any inconvenience during your stay with us.
Thank you for telling us about your concerns, we will pass them on to our chambermaids.
We are currently working on our standards to improve them, so all your comments help us become better and better. Our guest is always our number one priority.
We suggest you to try room no. 42 for your next visit - very spacious and comfortable family room for up to 4 people (one double bed and 2 twin beds) with very nice and cosy decor.
Thank you for your kind words about our breakfast and staff, we appreciate it.
Thank you once again for your time.
We hope that you will stay with us again in the future.


Best regards,
Atelier Aparthotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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