After making the reservation by mail I even received a welcome mail from the manager! I often travel for work and I've never had anything like that! Amazing... many hotels should learn from this hotel. More
- Free Wifi
After making the reservation by mail I even received a welcome mail from the manager! I often travel for work and I've never had anything like that! Amazing... many hotels should learn from this hotel. MoreShow less
Thank you very much for such a nice review.
We are much obliged and we look forward to seeing you again at our hotel in the future.
Guest Experience Manager Krakow
Very pleasant. Staff were great. Some minor improvements could be made. Otherwise all good. Location was also pretty good... Only a short walk to the central Square and old city. Food in hotel was satisfactory... Breakfast was healthy.
Dear Vivian C,
Thank you for posting your thoughts on here. We really value your feedback. I look forward to welcoming you back at ibis Krakow Centrum.
This hotel is great, with friendly atmosphere, good location and very nice staff. Breakfast is very good and diversified. I was travelling there for a big conference which was located in the city centre. It took me 10 minutes walk.
Have a nice stay!
Dear Agata E,
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I will certainly pass on your comments to my team. They will be delighted to learn that their efforts have been appreciated and remembered.
I look forward to welcoming you back again soon.
I stayed at 4 hotels during my trip in 3 different countries(Poland, 2-Venice Italy, Denmark). I have to say what stood out at this hotel was staff did go above and beyond to help. I don't know her name but I want to Thank her she helped me with my boarding pass maybe a small thing but it's the small things that make big impressions.(management tell her thank you for me she worked evening of sept 24th). I liked the location several stores all close by. I needed an umbrella and there is this place it's like 4 floors each w/ different products. I went to the gas station everyday to get my diet coke only a few steps away from the hotel. The food was good.
Thanks for your "superb" review. I will pass this feedback right throughout the staff. We can't wait to welcome you again to ibis Krakow Centrum.
Hotel is good with friendly atmosphere, location ok but not really central. Staff good with trainnes with not that good expereinece. Rooms clean breakfast ok. Facilities at the hotal are sufficient and good quality.
Thank you for taking your time to tell us and other travelers about your experience from ibis Krakow Centrum hotel. We are happy to hear you enjoyed the friendly atmosphere and our location. For the new employees/trainees please accept our apology. We believe they will be confidant in their duties during your next stay.