Aimed at the business traveller, the hotel offers all the facilities and services one would expect from a modern Sheraton. The architectural feature of the hotel is the atrium that rises above the bar and reception areas. However, I found this made the public areas of the hotel unbearably hot, even though these were not the warmest days in June, and spent one morning working on one of the guestroom floors by an open window, instead of the business centre.
The quality of service was not quite up to the mark. Our room was not available on arrival, even though it was late afternoon (and my wife was the host of a meeting of over 100 people in the hotel). We were given a voucher for the bar. Moreover, the bedroom was never serviced before mid-afternoon. The bar itself was not late closing at night, so bad luck if one fancied a digestive after dinner elsewhere in the city.
- Official Description (provided by the hotel):
- Five star Hotel located in the very heart of the city, at the foot of The Royal Wawel Castle & next to Wisla Bulevards. Sheraton Grand Krakow is steps from the most important tourist attractions in Krakow with easy access from the airport or railway station. Hotel offers 232 fully renovated guestrooms, 3 different venues with great variety of menus & beverages & one - the Roof Top Terrace & Lounge Bar - which despite the vast offer of exquisite drinks & unique menu offers the best views of Krakow. There are Club Lounge - the best place to plug in or hang out & Sheraton Fitness with indoor, heated pool, sauna & treatment room. Enrich your stay with Krakow's best view! ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Krakow
- Krakow Sheraton