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All reviews art deco boutique hotel old town small hotel lovely hotel huge bathroom loved this hotel separate shower hotel breakfast very pleasant stay nespresso machine double room top floor visiting warsaw the air conditioning an upgrade train station
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Reviewed June 9, 2018 via mobile

The hotel is beautiful the staff were amazing especially Sebastian and Jan who had made my stay very enjoyable with recommendations of places to go visit and eat. Also helping out with anything and making everything thing easy and smooth for me.

It’s a must stay, beautiful and very selective hotel in Warsaw

Stayed: June 2018, travelled solo
1  Thank katusy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rialtowarsaw, Dyrektor generalny at Hotel Rialto, responded to this reviewResponded June 11, 2018

Dear Guest,
it`s very nice to hear that you had a good time visiting Warsaw and staying at Rialto. Thank you for your great feedback regarding our staff, we would be happy to forward your comments to Sebastian and Jan. With our personalized and attentive service we try to stand out among the big, chain hotels, so we are glad it was appreciated by you.
Once you are back in Warsaw, hope you will choose Rialto again.

Happy and safe travels,
Jacek Szczesny
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 3, 2018

I had a great time in Warsaw and really enjoyed staying at the Hotel Rialto. The location is convenient to the Central Train Station and old town. The staff was very helpful, especially Alexandra, and the rooms were neat and clean. I would definitely stay there again. Plus, the room keys are so big, you need to turn them in when you leave your room.

Room Tip: The rooms are neat and clean and the cleaning staff was very cordial
  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Service
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rialtowarsaw, Dyrektor generalny at Hotel Rialto, responded to this reviewResponded June 11, 2018

Dear Daniel,
we appreciate that you found a moment to share your thoughts regarding your stay at Rialto. It`s nice to hear that you enjoyed our location, which hopefully helped you explore the city in more convenient way. We would be happy to share your feedback with our staff, especially Alexandra you mentioned.
It would be a great pleasure to host you again.

Best regards,
Jacek Szczesny
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2018

Rialto is a very nice cozy hotel walking distance from the Central Train Station and overall in a convenient location. Rooms are pretty and convenient. The hotel is located in a former apartment house and overall well-remodeled. Nice quaint elevator with a bench to sit on. Fruit in the lobby. Eager to assist very nice staff. If you are visiting in Summer, ask at the lobby for a handle to open a window - Warsaw in summer is warm and pleasant. Just like anyone else in Europe, for those accustomed to the convenience of U.S. plumbing, shower here is may be an "adventure in plumbing" (not as enigmatic as British, though) but again, it is not unique to Rialto, it is just Europeans like to torture Americans.

When in Warsaw again, this would be my preferred stop.

Room Tip: Stayed on 5th floor which was good and uneventful. I am sure other floors are just as convenient.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank World_in_a_Palm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rialtowarsaw, Dyrektor generalny at Hotel Rialto, responded to this reviewResponded May 13, 2018

Dear Guest,
what a great review! Thank you very much for sharing your thoughts, pointing out very interesting issues. We are happy to hear that you were satisfied by the level of our service. There is no better recommendation than a guest who appreciates all the unique touches that change an ordinary stay into the Rialto experience.

It will be a real pleasure to welcome you again.

Wish you safe and happy travels,
Jacek Szczesny
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 3, 2018

A great weekend in Warsaw and a rialto hotel. Very nice service conciegre ... thank you Jaroslav, who was very helpful and recommended us interesting places and restaurants in Warsaw. He organized a private tour of Warsaw and Treblinka with the company VIP Service private tours, which made a huge impression on us. The hotel has a very good personalized service and a recommendable kitchen. Waitress Izabela very nice person on breakfasts. We recommend these top hotel

Room Tip: The best concierge service
  • Stayed: April 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Helga D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rialtowarsaw, Dyrektor generalny at Hotel Rialto, responded to this reviewResponded May 13, 2018

Dear Helga,
thank you so much for a lovely review and your recommendation for fellow travelers. It`s great to hear that you spent a nice time in Warsaw and got to explore our city. It would be a pleasure to forward your feedback to our staff, Jaroslaw and Izabela and to VIP Service. We put a lot of effort to keep the personalized service on a high level, so we are glad it was appreciated by you.

We would love to welcome you again.

All the best,
Jacek Szczesny
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 23, 2018

Room is comfortable, but you have to ask for window handle if you want to open window, why?
When coming in and out of hotel, there are several stairs, and narrow doorway. My wife and I were surprised that no one would help open a door, or lift a bag, they just watch you struggle.
Bed and linens weer comfortable, feather pillows would have been nicer. Lots of good restaurants in the area, close walk to train station, a little far from old town, but only a few bucks by Uber.

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank brnsrgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rialtowarsaw, Dyrektor generalny at Hotel Rialto, responded to this reviewResponded April 26, 2018

Dear Guest,
thank you for leaving your opinion about our hotel on TripAdvisor. Regarding the issues you mentioned, we removed the window handles for a safety reasons, but our staff can always provide you one when needed. As for helping with your luggage, the situation you write about should not happen, especially that we put a lot of effort in delivering exeptional service. We apologize for all inconvenience and hope we will have another opportunity to give you proper Rialto experience.

Best regards,
Jacek Szczesny
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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